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9.1 / 10 Guest Rating

Zihil Ha Hotel

Calle 8 Norte, Playa del Carmen, mx

Zihil Ha Hotel - main view

About the Property

Conveniently located in the centre of Playa del Carmen, Zihil Ha Hotel offers free WiFi throughout the property and a garden. This 3-star hotel offers room service. The property is non-smoking and is set less than 1 km from Playacar Beach.

Modern Amenities: Enjoy air conditioning, flat-screen TVs, and private bathrooms in every room.

Ideal Location: Close to Playacar Beach and key transportation hubs, making it easy to explore the area.

Relaxing Atmosphere: Unwind in the garden or on your private terrace with a view.

To book your relaxing stay at Zihil Ha Hotel, visit our website now!

Facilities & Amenities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Terrace
Garden
Hot tub/Jacuzzi
Non-smoking throughout
Staff adhere to local safety protocols
Laundry washed per local authority guidelines

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

This property does not accommodate bachelor(ette) or similar parties. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9.1
Exceptional103 verified reviews
AI Summary

Guests highly rate the great location and frequently praise the friendly staff.

Categories

Cleanliness8.3
Service9.8
Location9.8
Room Quality9.3
Amenities8.3
Value for Money9.3
Food and Beverage8.8
Overall Experience9.3

Select topics to read reviews

L
LeonardogbGB
Verified booking
couple
Standard Room
Stayed in Feb 26, 2026

"Very comfortable place just a minute walk from everything"

8.0

Bed was very comfortable and very big, whole place was clean and the soaps provided smell really nice.

Communication could be improved especially in terms of time of response and the breakfast is provided at another hotel about 10 mins walk away and it’s just toast and jam.

Helpful?
N
NatháliabrBR
Verified booking
couple
Standard Room
Stayed in Feb 25, 2026

"Bom custo- benefício"

9.0

A localização é muito boa! Perto de tudo, mas sem incomodo de barulho. O quarto e banheiro é exatamente como na foto, confortável e funcional. Não pedi limpeza por um dia e, ainda assim, deixaram um kit de banheiro (papel e sabonete) no corredor.

Ter que pagar por checkout tardio. Entendo não ter a disponibilidade, mas é uma gentileza que sempre oferecem sem custo. Nao foi algo super negativo, mas como la não tem como deixar mala, cobrar por 1h a mais acabou atrapalhando nossos planos.

Helpful?
M
MaximefrFR
Verified booking
couple
Standard Room
Stayed in Feb 24, 2026

"Exceptional"

10.0

Le calme, eau chaude, rangements, proximité du centre mais assez calme. Possibilité de profiter de la piscine dans l'hôtel Hacienda Paradise.

Petite odeur d'humidité et il semblerait que la baignoire fuit. Pas trop grave

Helpful?
S
sharonilIL
Verified booking
solo_traveller
Standard Room
Stayed in Feb 22, 2026

"Exceptional"

10.0

Right in the center, clean, comfy, good wifi good ac , hot water .

It can be noisy, it's center

Helpful?
D
DorisatAT
Verified booking
solo_traveller
Standard Room
Stayed in Jan 26, 2026

"Good central accommodation"

7.0

The location - in the middle of both ADO bus stops, supermarkets + restaurants very close, 5th street around the corner, access to beach 2min walk. Bike rental around the corner. Staff was very kind. Reception - self check-in and communication via Whatsapp worked very well. Very attentive and friendly. Very clean property. Shower pressure great and hot water worked well. Breakfast was complimentary at another hotel (I never made it there though.) Simple accommodation with a good price.

The bathroom needs some towel hooks/racks. With all the positive things already being said - unfortunately the room with a balcony is VERY NOISY. Street noise and loud music playing beyond midnight sometimes. (coming from a restaurant opposite the hotel). The noise was audible even in the inner courtyard of the hotel and probably in other rooms too - but maybe not as bad as in the balcony room. I tried to change rooms - would have been charged an extra USD 40,- which was more expensive than the room charge per night itself. I suppose you cant have it all - it's either a central location OR a quiet place in PDC. I guess its doable for a night or two.

Helpful?
D
DelfinaarAR
Verified booking
couple
Standard Room
Stayed in Jan 23, 2026

"Exceptional"

9.0

Todo muy bien

Que el desayuno fuera en otro hotel

Helpful?
F
FILIPEbrBR
Verified booking
couple
Standard Room
Stayed in Jan 23, 2026

"Ótimo custo benefício"

10.0

A localização é excelente. O lugar é simples, mas o custo beneficio compensa. Falando em custo beneficio, li comentários negativos sobre o café da manhã, pelo fato de não ser na própria acomodação e por ser somente torrada com café. Mas acho que as pessoas que avaliam de forma negativa não levam em consideração o preço que pagaram. Pq na minha opinião, ter o café com torradas valeu muito à pena. Além de forçar uma caminhada matinal, que não faz mal a ninguém. O banheiro é enorme, tem secador de cabelos.

A única coisa que fez falta foi não ter estacionamento..

Helpful?
J
JuliausUS
Verified booking
solo_traveller
Standard Room
Stayed in Jan 23, 2026

"Satisfied"

8.0

For the price paid it was a very good value. It was reasonably quiet at night and the staff were very accommodating. It was definitely as expected for the price paid. Water was hot and trash was emptied everyday.

PDC has some sort of water smell issues, so when the bathroom door is left open smells from plumbing creep into the room, but this is generally the same anywhere you stay in PDC- so no big deal there. Also do not book this place for the breakfast. I didn't care much about it, as I rarely eat breakfast, but the one time I did want to get it, I had to actually walk 15 minutes to another hotel, only to find out that they had 'closed' breakfast early that day because it had rained on their tables and chairs (lol). Such is Mexico for you. But not much lost. It would have been bread, butter, and jelly and maybe a fruit and coffee, so wouldn't have been worth it anyways....so just don't book it for the breakfast. Other than that the bed was a tad bit like a board with a thin mattress, no big issue for me- but might be for some. Other than that it was very clean and trash was emptied everyday.

Helpful?
T
ThomasdeDE
Verified booking
couple
Standard Room
Stayed in Jan 22, 2026

"Die schlechteste Unterkunft unserer vierwöchigen Reise durch Mexico."

3.0

Die Lage ist ok.

Das Hotel würde ich nicht weiter empfehlen. Das Hotel ist stark in die Jahre gekommen. Die Dame die uns den Zimmerschlüssel überreicht hat, zeigte uns erst ein etwas besseres Zimmer, dann hieß es nach einem Telefonat nein und wir mussten unsere Loch beziehen. Im Preis war ein Frühstück inkludiert. Das Frühstück konnte man 700 m weiter in einem anderen Hotel wahrnehmen. Es bestand aus Kaffee oder Tee, sowie pappigen Toast mit Marmelade. Nix mehr. Es gab die Möglichkeit zusätzlich was gegen Bezahlung zu bestellen. Auf dem Bett hat man wie auf Stahlfedern geschlafen.

Helpful?
P
PierrefrFR
Verified booking
solo_traveller
Standard Room
Stayed in Jan 21, 2026

"Exceptional"

10.0
Helpful?