La Benata Beach Hotel

Les piscines le jacuzzi

Les repas était toujours identique les chambres était pas toujours nettoyé coupure de courant en pleines nuits , poignée de salle de bain cassé

Jeden Pan w recepcji był bardzo niemiły

Die Anlage war sehr schön und gepflegt, das Personal war sehr freundlich. Mittagessen und Snack war beim offenen Restaurant beim Strand. Alles war sehr gut zu erreichen ohne das man ewig durch die Anlage läuft. Essen war immer ausreichend zu wählen. Der Strand war direkt zu erreichen ohne das man unter eine Brücke oder auf die andere Straßenseite gehen muss. Für Kinder gab es auch ausreichend.

Der Kaffee 😅

I loved the hotel! It was great! Especially the service. Amazing ♡♡♡

Only a few staff members were friendly, like the lifeguard Mehmed and one waiter Uğur. The beach was quiet

Poor service and cleanliness. Staff were rude or inattentive, especially at the food stand, and rooms weren’t cleaned properly all week. Minibar wasn’t restocked, essentials like soap were missing, and trash was left untouched. AC didn’t work, so we cleaned it ourselves. Food was repetitive and disappointing — mostly chicken, bland desserts. Beach is rocky and uncomfortable without special shoes, with no music or atmosphere. Not enough seating in the restaurant and few activities for kids. The spa smelled bad, and the salon was overpriced and misleading. The lady making gozleme was very rude. Management only improved service after complaints. Would not return.

We had a very nice holiday as a family. It has delicious food, fun activities, clean rooms and friendly staff. 😃

Beautiful room, good bedding, very pleasant garden, terrace, jacuzzi. Nice pool, food in the restaurant good. Tasty snacks, drinks ok A pleasant seaside area with sofas and armchairs. The facility is clean. The service was very nice. The hotel is more of a place to relax. Thank you

During snacks by the beach, the queue is too long, add one person to serve. The pool bar is often without service. Lobby bar... you have to wait a long time for a drink. The staff does what they can, they are nice, but maybe there are not enough people.The hotel area outside is poor... only bazaars with questionable fakes. Nothing for a nice walk. The hotel is more of a place to relax. Cover up the mess of your neighbors on the beach on the left, right next to the sea. A lot of Russians in the hotel.

Nothing

1- from the moment we wanted to check in we had an issue, we had already prepaid our stay through Booking.com however we were being asked to pay again at the property by a manager, as they informed us they had never delt with a prepaid booking. Staff were very rude and unhelpful upon arrival, we arrived around 11:30pm and had been traveling with children who were tired and hungry it took over an hour for this payment issue to be resolved. 2- we had paid for an ultra all inclusive stay at this property however there was no food available upon arrival, mini bar was empty for the duration of the stay( 4 nights 5 days), the hotel have a sheet that inform the guest of the food and beverage times however the times don’t match and staff do as they please and when confronting staff there is no food available nothing was done and you just get told there is food… 3- rooms are nothing like the pictures they are extremely dirty, toilet was unclean, door handles were broken, shower head is broken, jacuzzi tub was filthy, there was ant infestation on the floor which nothing was done about, a few of our family members are now suffering with rashes and sickness. 4- the security is none existent in this hotel, our doors did not lock and were open at all times, we also experienced staff entering our room without knocking whilst sleeping. Lighting was very poor around hotel, most of the r guest are completely drunk. Every night the hotel experienced work cuts leaving us with no light or electricity. 5- overall my worst ever experience, found this stay very stressful wouldr not recommend this hotel to anyone I will attach some pictures.

The food was good.

The beach is totally useless. You can not go inside the water, it is very steep and gravel, you loose your feet, trough your path, going inside. The sand on the beach is full of litter, cigarette butt everywhere. The water slide is dangerous it is baggly. The concrete base of the vertical cloumns are inapppropiate. Air condition is smelly, full of dust inside, not enough power to decrease the room temperature under 25C'. Cutleries are slightly dirty. They use disgusting plastic glasses for beach bar service, lemon and menta is also dirty in your coctail. In summary it is never deserves five star, just only in "Turkish dream life". In Europe it gets maximum three stars. Never again!