AC Hotel by Marriott Newtown Square

The hotel is brand new and is immaculate with a very professional staff so most of my criticisms relate to the AC operating model. I'm not sure what type of traveler AC is looking to please, but the no closet, maid service every other day (not an "eco option", they just don't do it), charge for breakfast, bizarre ambiance lighting schtick didn't do it for this family based three day stay with lots of clothes for social events. Aimed to the In and Out biz traveler I guess?

We did not eat there. Did attend after party in the lobby.

Pillows were to firm which made sleeping difficult. Quilt on the bed only came up to the middle of the bed.

Excellent rooms and staff.

I traveled with other employees and their rooms were not finished being built. There were no lights in the room other than the entryway and the bathroom. There is no actual closet for clothes, just a wall mounted rack next to the television. The small refrigerator had a holding temperature of 42 degrees, so it was unsafe for storing leftovers or items that were perishable. The hotel seemed to embrace the minimalistic approach. Minimal lighting, minimal water pressure. It was clean, safe and everyone I interacted with was very friendly. Since this is a business focused brand of Marriott, it is not a shock, but to rent rooms that were not properly appointed seems to be a poor business decision.

The place smelled new. It was very clean and exceptional value.

I liked everything

Didn't eat breakfast

Liked everything

Great area. Beautiful hotel. Drinks at bar were a bit pricy but good.

The hotel is new nicely decorated and with walking distance to the wedding venues

Upon arrival we had to check in when we approached the front desk there was no on there. The employee was found after 10 minutes of waiting and having to bang on counter and reach around picking up their phone. She told me there were incidental charges but never informed me of how much. The bartender was not very friendly, couldn’t make a drink to save his life very limited alcohol available and your sodas were on on tap. Not a good start for a new hotel We were there for a wedding an you’d think if there was a room block for the wedding you’d be put all in the same floor. NOPE not the case. Also found hairs in shower (no directions on to work it) and stains on “BRAND NEW SHEETS”