Odst ALMADINA HOTEL

Our stay was very good

The distance and water availability

AC was not working on the 14th floor and was pretty hot dispite lodging complain it was not repaired

قربة من الحرم

مواعيد الوصول والمغادرة

الفندق جميل ونظيف وفيه كل إحتياجات النزيل

الموظفين ماعندهم تعاون + مافي نظام بالحجوزات ابداً + موظف فتح علينا باب الغرفه الليل ولما كلمنا الموظف قال الموظف ماشيّكنا على الكاميرات كثير الخدمة سيئة ولا يمكن افكر اسكن فيه مره اخرى بسبب التعامل

The house keeping staff was so professional and supportive. The cleanliness of the facility was good.

Firstly, the reception staff was so slow and their was only one guy sitting at the peak time that was very unprofessional. Their system was down after every 5-10 mins and that resulted in a long queue and it took more than one hour in my check in. Afterwards, The AC of one of my rooms was not working I complained about it and they have told me to wait and after 2 hours I have got my room replaced. The air conditioning of this hotel needs to be fixed as there were other people also with the same complaint.