Beachside Comfort Studio in Batumi - Wehost

כלום

אני לא ממליצה בכלל לאף אחד להתארח במקום הזה!!!! קודם כל, שירות הלקוחות מזעזע! שילמתי תוספת כדי לבצע צ’ק-אין מוקדם, אך כשהגעתי למקום הכרטיס שאמור היה לפתוח את הדלת לא עבד. כמובן שאף אחד לא ענה לטלפון, ונאלצתי לפנות לקבלה. בתחילה הם אמרו שהם לא יכולים להפעיל את הכרטיס ללא אישור מבעל הדירה. ניסיתי להסביר שהזמנתי את המקום דרך Booking ואף שילמתי תוספת עבור צ’ק-אין מוקדם. הם ניסו להתקשר למספרי טלפון שונים עד שלבסוף הצליחו להשיג את בעל הדירה. גרוע מכך, כשהגענו לחדר היה בו ריח חזק ומגעיל של סיגריות, שלא הצלחנו להיפטר ממנו בשום אופן. בנוסף, המקום לא היה נקי במיוחד. אז, לא ממליצה בכלל! ⸻ English version: I dont recommend this place at all!!! First of all, the customer service was terrible. I paid extra for an early check-in, but when I arrived, the key card that was supposed to open the door didnt work. Of course, nobody answered the phone, so I had to go to the reception desk. At first, they told me they couldnt activate the card without the owner’s approval. I tried to explain that I had booked the apartment through Booking and had even paid extra for early check-in. They called several phone numbers before finally managing to reach the apartment owner. Even worse, when we entered the room, there was a strong and unpleasant smell of cigarette smoke that we could not get rid of. The place was not particularly clean either. I DONT recommend staying here at all.

A washing machine and a separate refrigerator with a freezer. A convenient location and a great café downstairs. Appropriate price. A hair dryer and an iron are provided.

Worn-out bedding, a dirty blanket, and nowhere to put your toiletries in the shower. There wasn't enough detergent. There was no laundry detergent. A dirty balcony. The annoying flickering light in the hallway across from the front door. When we checked in, the door wouldn't open; it turned out the batteries had died. Because of this, we had to deal with the staff for about an hour and a half. The lighting around the bathroom mirror is only working on the left side. The air conditioner hasn't been serviced and is dirty inside.

We stayed at this rental property for four nights. **Upon check-in on the first day**, we immediately encountered an issue where the key card failed to open the door, resulting in a **30-minute delay** before we could finally access the room. **Upon entering**, we discovered several unacceptable conditions: - **Only half of the curtain** was installed, severely affecting privacy. - The bedsheet had **visible dirty shoe prints**, indicating poor cleanliness. After reporting these issues to the host, we only received **the missing half of the curtain and a replacement bedset the following day**. However, **no assistance was provided to install the curtain**, leaving the problem unresolved. Additionally, the **apartment building itself was poorly maintained**, with questionable individuals present, contributing to an overall **unpleasant and uncomfortable stay**. Given these issues, we are extremely dissatisfied with the accommodation and expect appropriate resolution or compensation.