Emperor Ozran by Alaya Stays

Did not consume

The reservation team confirmed to us ahead of booking there is a bathtub in the room which is the whole reason we booked the stay. Upon checkin we find out that the room does not and we had miscommunication from their end. We loved the room and everything but we felt cheated as we paid a lot for something in particular which we did not get.

Var der kun 2 overnatninger, inden jeg skulle sydpå. Men ganske udmærket sted. Indretningen var meget kompakt og værelserne i ikke-vestlig stil, så hvis man er til det, er det nogle dejlige værelser. Fantastisk, imødekommende personale - kæmpe ros til dem

Lidt for kompakt for min stil, og indretningen heller ikke lige mig - men det er smag og behag

Room was big.

Facilities are not good. Room is not maintained well. Smells bad.

Location

Correspondence

The foyer area was very stylish and unique including the pool, bar and entrance areas. Location was really nice in the heart of the Vagator district.

The rooms were a little unloved and could require some refurbishment. Also, a lack of information provided on arrival.

Staff are very helpful and friendly. The location is great; very close to the beach and eateries. The room is clean and has what you need. They even provide dental kits.

We purchased a premium room which we had to pay separately for and not through booking.com and we are hassled about the room booking getting cancelled if we did not pay in time even though booking.com said the booking is confirmed. For a premium room, the finishing of the room was poor and there was mold on the bottom of the tiles in the bathroom. The bed is also small for a premium room. I’m not that tall.

Friendly staff, great location.