Candlewood Suites Winchester by IHG

The room and cleanliness were good. The only thing was that there was no bedding for the suite’s pullout sofa. The front desk did quickly give me the bedding when asked for.

Room was awsuite and very clean!

Beaucoup d’espace et de commodités.

Draps tachés et douche qui décape. Le jet est beaucoup trop fort.

Everything was perfect!

Friendly staff, clean room, close to restaurants and right off the highway.

Lovely stay. Would stay again!

Check in staff was awesome! Quick and convenient to lots of different restaurants and shopping is abundant. Bed was insanely comfortable and the pillows were great since most of hotels have cheap flimsy ones. Bathroom was spacious and clean. Only complaint about the stay is the shower heads themselves needs a deep clean since they had lots of calcium build up. If you need to stay in the area lay all I’d recommend this hotel and their rooms with the kitchen and such in them because you have a full size refrigerator, full size microwave, small stove top, plenty of cabinet storage, etc. Also pretty cheap in their fees. $25 per night per pet and only a $10 incidental hold. Other hotels are charging $75 per pet and $50 hold.

Your front desk person was excellent. When we mentioned the smelling issue he looked and saw there were no other rooms available. He quickly went in the back and came back with a spray and a room deodorizer. That fixed the problem. Later that night I asked where the ice machine was. He said it was broken. He said he had some bagged ice in the back he gave me what I needed and all was well. Sorry I don’t remember his name. He deserves a bonus or a little recognition for all he had to put up with that night. We appreciated his service. I traveled a lot for work over 25 years so I can appreciate a check-in person/ manager who does a great job.

The floors in the kitchen were oily. Floors in the bathroom were sticky. The carpet was filthy. The stove top was not functional. Mattress was old and the pillows were lumpy. the room smelled like feet and mildew. The whole property smelled like pot smoke and body odor. Only saving grace was the low pet fee and friendly staff.