West Bay, Roatan, Bay Islands, C.A., West Bay, hn
Outdoor Swimming Pool & Tropical Gardens
Relax by the outdoor pool surrounded by lush tropical gardens.
Room Options with Stunning Sea Views
Enjoy the luxury of a balcony with breathtaking views of the crystal-clear waters.
On-Site Restaurant with Varied Menu
Indulge in American and Caribbean cuisine with vegetarian and vegan options available.
Experience paradise at Coconut Tree West Bay - Book your stay now!
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Guests highly rate the restaurante junto a la piscina and frequently praise the buena atención en el restaurante.
HNWhen I got there, before check in time, the reception was close, a security guard had to look for fhe phone number of the recepcionist. The receptionist said he did not have any information about my reservation, at 7.00 pm they manage to leave the key to the guard. I found an filthy room. Next day I asked the receptionist what will be the charges if I left the room that same day, he said that the people from booking will get in contact with me (as I manage the deal with them)...no body from booking.com ever contacted me. It was one of the worst experiences in my life, staying in an environment I didnt feel secure and was dirty. I felt I was at the cheapest motel, with mirrors on the ceiling and walls...
USUSit’s close to the beach. It was clean.
uncomfortable bed, really bad.
GTIts the right place to be, close to everithing. The attention from almost all the crew its great :) including the security, and special thanks to Vicky. Fausto please check your attention to guests.
Rock room need maintenance as fast as you can. AC switch its not working, so you need to turn it on directly from contacts box, very dangerous, we prefer not to use it. The toilet was blocked, we reported several times, when the manager Fausto was advised, he was rude about it, I asked for something to do, you cant stay at an hotel with the toilet blocked; he just answer in a rude way to report to booking.com. They finally fixed it, but the toilet have days blocked, other guest from differents rooms at the villa reported the same issue.
USLocation
internet didn’t work, no hot water
CAThe seafood soup.
The sad shape of the cabins: Weak wifi signal or no signal at all. Burnt out lightbulbs on the veranda. A leaky toilet that was fixed but continued to have a constant drip. Only soap bars in the bathroom. We had to ask for shampoo and conditioner and were given only a bottle of shampoo.
USlocation
no safe for valuables in the room
GTNothing.
Place was ugly, old, dirty, crockery was rusted, washroom was leaking, bedding was in poor condition.
USproximity to the beach!!!
