Alphabet Apartments - Bredestraathof & Bredestraat

The location was great - a short walk from the Markthaal. On-street parking just outside so easy to unload car. The apartment (no.27) is spacious and the bedrooms are a good size - we had plenty of space for our twins' travel cots. The flat is modern and looks attractive. There's a coffee machine with some free pods. The oven and hobs worked well. The shower was hot and had good pressure.

As soon as we opened the door, we noticed a strong unpleasant smell. This got stronger as we went further into the flat and was worst in the bathroom. There is a serious issue with lack of ventilation (the only external doors/windows are at the front of the apartment - no windows in bedrooms or bathroom). My husband had to use his asthma inhaler more frequently while we were in the flat due to this. We noticed a couple of silverfish, which thrive in damp environments, too. The other main issue was the lack of equipment in the kitchen. There was no microwave, although this is listed in the description. There were no tea towels, no sharp knives, no baking trays... Cooking was difficult, and the fact that we needed to cook (for our fussy toddlers) was one of the main reasons we booked the apartments. In the bedrooms, there was a lack of plug sockets, which is perhaps why there were no lamps in one bedroom and just one battery-operated lamp (very faint) in the other. Re. cleanliness, the sheets on one bed didn't look like they'd been cleaned so we had to swap them with those from another bed. The kitchen bin needed a clean. On one occasion, we couldn't get back into the apartment using our door code. When we called, we did get help immediately and we were back in within 10 mins. The housekeeper arrived before our checkout time and waited outside the door. This was a bit annoying - when travelling with twin toddlers every minute counts! She asked to go in before we were ready to leave, still a few mins before the checkout time. I wish she'd just waited as we felt chased out the door, which made our departure more stressful.

Location and furniture.

Cleaning of the apartment: there is a strong mold smell in many rooms. The bathroom needs ventilation, and the whole apartment as well, there is only one front window. The oven was not working at all.

Great location modern apartment and budget friendly. Seperate showever and WC bathroom.

later checkout at same price

Very spacious, good location

The shower looked nice but flooded the bathroom when used. Cleaning staff knocking on the door 20 mins before our departure time

Great apartment, excellent price and location. Easy check in and was perfect for our needs. Would recommend!

We actually stayed at a different apartment, because of water damage at this one, nevertheless, since i assume less the same standard of apartments, i assume the conditions are the same. Apartment was very clean, kitchen well equipped, furniture new and modern. Good remote communication with the team.

Didn’t have a microwave and the hallway was dirty. Definitely not a showstopper, but that’s why i would give a 9 instead of 10

Very convenient check-in system. Just walk in with the provided code when you arrive. Only a 10 minute walk from the center