Taj Taal Kutir

The property is well maintained, excelent location.

I had booked through booking.com. The booking said that no prepayment is required. However, the hotel called me a day before and asked me to transfer money using a link to ensure my booking. Now this is rediculous. Firstly, nothing prevents the hotel from asking for prepayment on booking.com itself. Secondly, sending payment links and calling - come on how will a customer lnow whether this is genuine call or fraud phishing link. This can be serious issue. Both Taj and booking.com should immediately address this.

Polite staff. Well appointed rooms. Great view of Lake from the swimming pool area. Overall clean and nice.

This is not at the level of other Taj hotels. The infrastructure is not that good. No proper lobby area. No natural light in the lobby. Claustrophobic. Breakfast area very small - leads to queuing at times. Only one restaurant and a coffee shop.

Wonderful spectacular gardens, pool and location by the lake. Could not be better. The staff was beyond nice, as well as the quality of the rooms and art deco design. The breakfast and dinner were really nice.

The Spa is just a massage saloon. We expected a sauna/steam room in a 5-star property, which was only available if you take a treatment. Also, that weekend there were groups with lots of small children and babies, which killed the romance or having a relaxing quiet weekend, but that is our personal experience.

The bar Riddhym was fantastic, The barman Kamaljeet was great 👍.

The rooms were a tad small and the Verandah should have been bigger. The property needs a speciality restaurant.