Red Ruby Hotel

The hotel boasts very pleasant and lovely staff who enhance the overall experience. The restaurant serves amazing food, complemented by a well-stocked bar that caters to diverse tastes. Guests will appreciate the clean environment, reliable Wi-Fi, and the hotel's convenient and central location, making it an ideal choice for short business or leisure stays. However, the hotel does have significant drawbacks such as the absence of aircons and bar fridges in rooms, and major plumbing problems with the showers that if left unaddressed, override the positive aspects.

The absence of air-conditioning units and bar fridges in the standard rooms, coupled with significant plumbing issues in the shower that resulted in leakages after every use, are notable drawbacks. These three challenges are significant and need to be addressed if the hotel wishes to attract and retain guests. Additionally, while not necessarily a deal-breaker, the lack of gym and spa facilities may be worth noting for potential visitors who value these amenities.

Nice hotel and great customer service from reception ❤️👍

The property was located within close proximity of a shopping mall.

No aircon and no bar fridge for the rooms , for the price paid per night these would have been good facilities.

location

The staff Odilia lacks people skills, courtesy and is RUDE in her response to queries The room had no water in the bathroom and I had to wait for 30 minutes to get a different room to shower in. The bathroom lock was defective and it locked up-I could not access the toilet in the night. Thus was resolved past 8am.