Candlewood Suites Wichita Northwest by IHG

After a remodel it is very nice, front desk attendant was very friendly and acted like he was happy I was there. I’ll stay there again

This was perfect for our plans. The room was recently renovated, it was very clean and the staff was friendly.

Very spacious. Equipped kitchen. Location perfect for us.

No table to eat at. Sink was outside bathroom. No soap or towels there. In bathroom, no place to put anything. Needed a shelf or something.

Nice hotel for the money

Owners very nice and helpful. Surprisingly quiet since they were in the middle of renovations. Comfy bed, lots of room in the room, good location

It was very unprofessional and poor customer service to cancel a reservation made on Expedia due to maintenance on the day of check-in after 3pm check-in time. We were coming from out of state for a family wedding, and to call and say our room was under maintenance last minute and the hotel canceling our reservation, put us in the position of spending double on a room for 2 nights somewhere else. It was very obvious that our room was given to someone else. We were VERY disappointed.

This property is currently being renovated so there are some exceptions. However, I don’t know why people are allowed to stay here. Our hotel was completely disgusting, the bath tub was falling apart. There were tiles missing from the ceiling, the side door of the hotel was open the whole night (anyone could’ve gotten in), the carpet was nasty, some hotel rooms were completely torn up (no walls, no floors, no ceiling). I didn’t really feel safe in my own room. We could barely shower because the tub was brown and there was a huge water spot leaking through the ceiling above the tub. We didn’t know the place was being renovated until after we booked the hotel. There weren’t any staff members around at all and breakfast was not offered even though it said it was included.

The room was OK, the bed was clean and comfortable. Water pressure was great, so the shower was good. The renovations are in full swing, the clerk said they were closing down soon for a month or 2 to finish. It was fine for one night.