Ocean Annie's Resorts

Everything!🤗

the location next to the beach and the pools

The room was dirty upon arrival . It was not maintained and maintenanced or house cleaned for the price I payed and the staff had rude attitudes. Absolutely disgusting and disappointed.

The staff was the best part! Everyone was very friendly, attentive and helpful! The heated indoor poor and hot tub were great! Nice and clean! Perfect temperature. We spent the most time in the spa!! Resort is also right on the beach, and the live music was nice to listen to while on the property!

The rugs in the rooms were FILTHY! My son’s white socks turned black! The lamp shades were dirty with brown spots, our blankets were dirty, we had to request new ones, and the room had a strong mildew smell! The AC didn’t work continuously, so the room stayed muggy, making the mildew smell stronger! Thankfully we were out of the room most of the time! The fridge was dirty, as well as the kitchenette floor. The rooms definitely need an upgrade, carpets REPLACED and deep cleaning of every room after checkout.

Definitely needs updated, the filthy carpet removed and a deep clean

Everything

Lady conning my fiancé to get her hair braided then charged her for it after saying she didn’t have to pay anything

Bed was terrible room wasn’t very clean breakfast was horrible and nothing on the buffet for the price they charge pretty sure since returning home the room had bedbugs! Staff was rude except for the I guess you would call the bellhops. Trying to park was terrible! Would never go back

The only thing good was the location

The location.

I feel that this hotel’s website was very misleading and did not accurately reflect the condition of the property. The room was run down, and the carpet was sticky and visibly dirty. The sheets had stains on them, and the bathroom tile and shower walls were dirty with visible old mildew. In addition, the housekeeping staff was very unprofessional. They were loud in the hallways, speaking negatively about other guests, and did not greet anyone respectfully. They knocked on the door aggressively while yelling “HOUSEKEEPING,” which was very uncomfortable. There were also guests across from our room fighting loudly every night, and despite the disturbances, hotel management did nothing to address the situation. Overall, this was a very disappointing experience and not at all what was advertised online.