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5.5 / 10 Guest Rating

New Moon Apart

Işıl Sokak no.1, Trabzon, tr

New Moon Apart - main view

About the Property

Comfortable Rooms with Modern Amenities

Convenient Location near Key Attractions

Free Parking and 24-Hour Front Desk Assistance

Experience comfort and convenience at New Moon Apart in Trabzon. Discover fully equipped rooms with modern amenities, a central location near top attractions, and complimentary services like free parking and 24-hour front desk assistance. Make your reservation today and enjoy a seamless stay in this beautiful city.

Facilities & Amenities

Offsite parking discounted rates available
Parking
Air conditioning
Pets allowed
Lift / Elevator
Express check-in/check-out
Soundproof rooms
Staff adhere to local safety protocols
Guest rooms disinfected between stays
First aid kit available

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

This property will not accommodate hen, stag or similar parties. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

5.5
Good4 verified reviews

Categories

Cleanliness9.6
Location9.8
Service9.2
Facilities9.0
Value for money8.9
Comfort9.5

Select topics to read reviews

E
EhabegEG
Verified booking
solo traveller
Standard Room
Stayed in Aug 29, 2024

"Will not repeat"

1.0

Nothing

No wifi, the place is not as mentioned or in the pictures at all, one of the provided towels had a cigarette burn in it

Helpful?
O
OwdapsPS
Verified booking
young couple
Standard Room
Stayed in Aug 18, 2024

"Exceptional"

10.0

Thanks to Mohammed for his help.☺️

Helpful?
م
محمدsaSA
Verified booking
family with young children
Standard Room
Stayed in Jul 29, 2024

"Exceptional"

10.0
Helpful?
A
AhmesulausUS
Verified booking
family with young children
Standard Room
Stayed in Jul 24, 2024

"Poor experience"

1.0

Smooth check in.

As a disclaimer, I am not a person that likes to complain, but I felt I had to describe my family's experience at this apartment, so other guests are aware and the owner/manager of the property take it seriously and changes his behaviour and improves his services and his way of dealing with his guests/customers. I am writing to express my dissatisfaction with the apartment I rented through the listing on Booking.com from July 18th to July 21st. Regrettably, my experience was far from what was described in the listing, and I encountered several significant issues during my stay. Firstly, the room did not match the description provided. The space was incredibly crammed, and the layout was poorly designed. I had to move a couch every time I wanted to access the balcony door, which was highly inconvenient and not mentioned in the listing. Additionally, I could not open the windows because the beds were blocking them, which made ventilation impossible and added to the discomfort. This was exacerbated by the fact that I had booked the apartment for a family of five, yet only two towels were provided. Additionally, the cloth rack, iron, pillow, sheets and blanket for the couch were only supplied after I specifically requested them. The shower was a major problem as well. The water temperature fluctuated drastically, going from hot to cold and vice versa without warning, making it impossible to enjoy a comfortable shower. Additionally, the shower hose was leaking, adding to the discomfort, after informing him, he came later to fix it. Furthermore, the bathroom door had no lock, which was a significant inconvenience for my family. The second day, upon waking up, the bathroom had an unbelievable sewage smell that filled the entire apartment.

Helpful?