Işıl Sokak no.1, Trabzon, tr
Comfortable Rooms with Modern Amenities
Convenient Location near Key Attractions
Free Parking and 24-Hour Front Desk Assistance
Experience comfort and convenience at New Moon Apart in Trabzon. Discover fully equipped rooms with modern amenities, a central location near top attractions, and complimentary services like free parking and 24-hour front desk assistance. Make your reservation today and enjoy a seamless stay in this beautiful city.
We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.
EGNothing
No wifi, the place is not as mentioned or in the pictures at all, one of the provided towels had a cigarette burn in it
PSThanks to Mohammed for his help.☺️
SA
USSmooth check in.
As a disclaimer, I am not a person that likes to complain, but I felt I had to describe my family's experience at this apartment, so other guests are aware and the owner/manager of the property take it seriously and changes his behaviour and improves his services and his way of dealing with his guests/customers. I am writing to express my dissatisfaction with the apartment I rented through the listing on Booking.com from July 18th to July 21st. Regrettably, my experience was far from what was described in the listing, and I encountered several significant issues during my stay. Firstly, the room did not match the description provided. The space was incredibly crammed, and the layout was poorly designed. I had to move a couch every time I wanted to access the balcony door, which was highly inconvenient and not mentioned in the listing. Additionally, I could not open the windows because the beds were blocking them, which made ventilation impossible and added to the discomfort. This was exacerbated by the fact that I had booked the apartment for a family of five, yet only two towels were provided. Additionally, the cloth rack, iron, pillow, sheets and blanket for the couch were only supplied after I specifically requested them. The shower was a major problem as well. The water temperature fluctuated drastically, going from hot to cold and vice versa without warning, making it impossible to enjoy a comfortable shower. Additionally, the shower hose was leaking, adding to the discomfort, after informing him, he came later to fix it. Furthermore, the bathroom door had no lock, which was a significant inconvenience for my family. The second day, upon waking up, the bathroom had an unbelievable sewage smell that filled the entire apartment.
