Golden Horse Chalet And Club

mi sono stati offerti il caffe con pasticcini e la cena

posto in stato di abbandono, trasandato, in mezzo al nulla

Jag gillade allt

Det var inte bra med städnibg

Extremely Disappointing Stay – Not a Real Hotel I booked this place for one night transit in Amman, thinking it was close to the airport and that it offered airport pickup. Despite the bad reviews, I went ahead since I was just staying for a few hours. Unfortunately, this was one of the worst accommodation experiences I’ve ever had. This is not a hotel. It’s a very old villa inside a horse training center located in a remote, isolated desert area – far from any urban zone. The surrounding area felt unsafe and completely deserted. If it weren’t for the kind girls who picked me up from the airport, I wouldn’t have felt comfortable going there at all. The villa itself is in terrible condition. The smell was extremely unpleasant throughout the place due to the horses and poor hygiene. The room was large but very dirty – the bathroom was disgusting with unflushed toilets, no soap, no towels, no tissues, nothing. The window couldn’t be opened because the netting was broken and bugs could easily come in, plus the smell outside was unbearable. There is no proper reception, no landline in the room, no online payment system – they only communicate via WhatsApp. The bed was uncomfortable, and I didn’t feel clean or safe during the night. There is a small café downstairs, but it was too dirty to even consider ordering anything from it. The only positive part of my stay was the staff. The two girls who picked me up were extremely kind and helpful, and one young man managing the place responded quickly when I reported the bathroom issue. Their customer service was the only redeeming aspect – polite, respectful, and responsive. But sadly, this cannot make up for the horrible condition of the property. I don’t recommend this place at all, especially not for solo travelers or anyone expecting basic hotel standards. I also strongly suggest that Booking.com reviews this listing and considers removing it. It’s misleading to list this as a hotel – it is simply not acceptable.

Customer service

Very accommodating staff.

The staff met our went beyond our expectation accommodating us. Exceptional hospitality. 🫡🫵🇯🇴