Sortby Stays, Vagator

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Extremely Unsafe and Unprofessional – Would Not Recommend to Anyone, Especially Women Travelers Our stay at this hotel was deeply disappointing and unsettling. We had called ahead before booking to specifically confirm whether a late-night check-in around 1:30 AM would be possible. The person on the phone clearly assured us that someone would be available at that time, and based on that commitment, we booked the room and even scheduled a late-night flight. However, upon our arrival at around 1:30 AM, there was no one at the reception. We called repeatedly, and although we could hear the phone ringing on the reception desk, no one picked up. There was absolutely no staff present. The three of us—three women traveling alone—were left waiting in the reception area for hours through the night, without access to a bathroom or bed, which we had already paid for. When someone finally showed up after we banged on the reception desk, not only was there no apology, but the person outright denied that we had ever called. We had to ask him to check the phone log to prove the numerous missed calls from our number. It was extremely frustrating to see such lack of accountability. If you cannot handle late-night check-ins, do not falsely promise them—it impacts not only the travel plans but also the safety and comfort of your guests. To make matters far worse, during the night, we experienced something terrifying. We heard a violent altercation between a man and a woman from another room—loud slaps, banging, and constant abuse. It was clear that the woman was being hit repeatedly. It was so disturbing that we could not sleep all night. When we raised this serious concern with the receptionist the next morning, he had absolutely no idea what had happened in the hotel during the night. This raised serious questions about the safety and monitoring at the property. This was not just a matter of inconvenience—it was a matter of basic safety, especially for female travelers.