The Hart House

It’s close to the activities we were interested in

The sofas were uncomfortable

It felt a lot like being at home.

Lots of big spiders/creatures in the house and a very messy shower. Kitchen area is definitely not self catering friendly.

I wouldnt know, i never stayed in the room i booked and paid for

I arrived at the hart house shortly after the check in time, no one was there, i tried calling the available number and nomone awnsered. I sent messages and an email and no one answered. After waiting for 45mins i left and made arrangements to stay at another hotel. Somoene from the hart house sent me a message few hours later but at that point i had already left. Absolutely astonishingly bad service

Awesome location.

We couldn't reach the care taker and had to wait an hour outside the gate, until my husband took a brave step went inside the yard lucky he found the keys to the apartment hidden some.

It's a self catering unit. There was no breakfast included, but it's in an ideal location because there is a mall less than 3km's away from the guesthouse. So getting food and drinks and other supplies was a breeze. Also, there is a Wimpy restaurant, right next door, for those that require breakfast. We had a nice view of the mountain range and you are literary within 5km's of all of Harties finest and most popular attractions. Hartebeespoort Dam Wall, Little Paris and so forth.

Our unit didn't have an allocated garage but we did have a designated parking area. It would have just been better if we had a garage because when you check in, there isn't anyone there to meet you it's all done telephonically or via Whatsapp. It's not a bad thing, but sometimes it's always better to get instructions in person. On Saturday evening my partner and I were chilling in our unit with the door open, because it was evening, the light from our unit was shining and there was a gentleman who was just checking in and he was asking us for help. He wasn't sure where to collect the keys, where his unit was and how to access it. All of this brings me back to the garage issue for unit 2. Our car was parked outside and we drive a Polo, that's a high risk car and because we aren't met by anyone from Hart House, we knew that the gate would not have been locked or anything like that. This fact alone made it difficult for my partner to sleep soundly at night, even though the bed and room where cozy and very comfy. That being said, as much as the welcome and communication is done remotely, Penny is on top of it and stays on top of it and answers texts and phone calls as quick as humanly possible. The only other issue I had was the wifi, it worked on all devices but not on the TV in the room and because the TV is powered by a Xiaomi TV Drive. So, without wifi, it was good for nothing, but we were resourceful and hotspotted the the TV with our own data, we were able to watch TV but it chowed our data, lol, but it's okay. No hard feelings. Yes, so that was just the down side but everything else was excellent.