Little Savoy Guest House new

Location

I booked a double room and only got a single room. In the booking for the double room it was stated that there is a kitchenette. There was none in my room. A fridge was there which I was thankful for but no microwave, no kettle, no new toilet paper and not even small bath soaps. I spent 4 days and 3 nights and within that time I was Not even able to get a warm tea to drink. Also pool is on premise but no beach towel was available for guests. I asked and was denied.

Close to highway, straight drive to airport, close to beach

Customer service Organization Cleanliness Pest and insects The customer service was poor. On the Day of check in there was no one to check me into the room and I was check In by the groundsmen who said they were not aware I was coming. They place me in a double room as I booked On the site amd confirmed that room was prepared For me. I wasn’t inform of how things worked as I said I was Checked in by the men working at night. The lights were turned off on me that same night by another staff saying she didn’t know anyone was there. This traumatized my daughter who kept asking if the lights are gonna be turned off again. Two Day’s later I got a message saying I was in the wrong room and another room is being prepared. I discussed with the manager and I was allowed to stay in the double room. From this incident staff was stand off attitude towards me. housekeeping service was not thorough I found left over food from Previous guest in the stove, the fridge doesn’t always work and spoilt my food. there are roaches we say on three different occasions. My daughter found a used condom wrapper under the bed after two house keepers cleaned on different days. This !!!! Was a shocker There were no utensils as staff told me these need to be rented for use. When asked to see the pots for rent there weren’t any. The common area to make tea was also not equipped. No hot water for showers my entire stay The manager was hard to get ahold of and staff were stand off ish towards me throughout the rest of my stay I am highlighting these things so that the management can do better in addressing these issues.

I didn't had breakfast there, but the location is great..it's in close proximity to beaches, restaurants, and party spots .

Everything was ok 👍

Location

Upon arrival, the lady at the desk did not greet us and appeared to be overwhelmed. I had to guide her in what should have been a simple process. The air conditioner worked until it didn't! I could hardly breathe throughout the night. No hot water until the early morning And woke up to a huge cockroach on my shoes I have stayed at hundreds of places in Jamaica and I will never stay here again, especially for the cost paid. The place has potential but needs a lot of work. Sorry for the bad review...

I really enjoyed my stay at lil Savoy guest house. The place was very clean and I was very comfortable and felt safe. I was also able to use the jacuzzi and pool and that was lovely even in the evening. Convenient location and I will definitely stay again.

I have no faults.

Freshly made breakfast. Variety of fruits and dairy.... Room service.