Jeff and Ricky Homestay(Melody)@Vivacity Megamall

We had a disappointing experience during our stay at this unit last weekend. Unfortunately, we had to check out the same night at 10pm due to the faulty living room air conditioner, which kept shutting off every 15 minutes and was not cooling the space at all. The heat indoors was unbearable, making it extremely uncomfortable to stay. We were initially attracted by the pictures of the slides in the living room, which we thought would be fun for the kids. However, in reality, the slides were too steep and posed a safety risk to children. This was frustrating and felt like a misrepresentation of the property. In addition, we were unable to access any channels on the TV, which added to the disappointment. The check-in process was also inconvenient — we had to drive around to locate the lobby because the main parking entrance was closed. We ended up using another entrance, taking a lift through the mall, and then another lift outside just to reach the unit. To make matters worse, when we messaged the owner to inform them that we had checked out, we did not receive any reply, explanation, or even an apology for the inconvenience caused by these issues. Overall, it was a frustrating and time-consuming experience. We hope improvements can be made for future guests.

Love this homestay! If you are a family with young children, this homestay should be on top of your list! 😍 ✅ amenities are all provided and we love that it has a baby chair. ✅ Check-in & check-out instructions were easier to follow. ✅ Easy access to the Vivacity mall. We had a wonderful time staying at this place. Very recommended!

Fairly clean

Description said 3 bedrooms but in reality it is 2 bedrooms and beds in the living room next to the balcony. Outright deception and cheating.