Bhotani-on-Bax

We didn't even get to see the property because day before they sent a text telling us they moved us to another appointment due to unforseen circumstances, where we received poor and rude treatment. The pool had half water which they were dirty even when we complained the owner told us we are used to even more dirty water because we normally swim on river and dams😏. When we called botani to complain the owner told us to go outside (he chased us out) bare in mind we were all there for vacation we know nothing about PE. Yes the refund was sent back but our trip if we were not lucky enough to get another place could've been ruined (Newton Sands Guest house is the place we were transferred too) to botani as much as we didn't see the apartment but you'll have to understand we booked you so this is the platform I think I should complain at.

The environment and the warmth of the stuff. The rooms are nice and clean.

There is nothing to complain about

I didn't like the fact that no one came to change our sheets following and gave us clean towels, we were sitting with dirty cups n spoons whole weekend and coffee was only on the day of arrival no one came to check the following morning, the staff only came Sunday morning before we left