Chelsea Suite's Esthetic Staycation at Trees Residence QC

Host is soo accommodating, super smooth transaction.. Superb.

The host abruptly cancelled our reservation despite our clear intent to proceed with the booking. While we initially requested a refund, we later confirmed that we still wanted to push through. However, she unilaterally cancelled the booking and has not resolved our request for a refund. What’s more alarming is that she posted our personal identification on social media, an unacceptable breach of privacy and shared incomplete screenshots of our conversation, presenting a misleading narrative. To make matters worse, her friends shared the post and made fun of the situation publicly, which was deeply disrespectful and unprofessional. Despite having time to post on social media, block all our contact numbers, and spread sensitive information, she has made no effort to communicate or resolve the issue with us directly. To date, only the deposit has been refunded. This experience has been incredibly stressful and disappointing. Her conduct, both online and offline, has been offensive and unprofessional. We strongly advise others to exercise caution when dealing with her.

The host abruptly cancelled our reservation despite our clear intent to proceed with the booking. While we initially requested a refund, we later confirmed that we still wanted to push through. However, she unilaterally cancelled the booking and has not resolved our request for a refund. What’s more alarming is that she posted our personal identification on social media, an unacceptable breach of privacy and shared incomplete screenshots of our conversation, presenting a misleading narrative. To make matters worse, her friends shared the post and made fun of the situation publicly, which was deeply disrespectful and unprofessional. Despite having time to post on social media, block all our contact numbers, and spread sensitive information, she has made no effort to communicate or resolve the issue with us directly. To date, only the deposit has been refunded. This experience has been incredibly stressful and disappointing. Her conduct, both online and offline, has been offensive and unprofessional. We strongly advise others to exercise caution when dealing with her.

The unit was clean and nice. I enjoyed my stay here with my family

Suggest lang po, extra blanket po next time.. 4 persons po kasi ang nilagay ko nung nagbook ako, kaso lang po 1 lang ang blanket. aside from that all things are great..

None.

Poor service.

- Reasonable price - Responsive host - There's appliances for cooking - The huge ahh Teddy Bear in the bedroom - Clean - Quiet

- No hygiene kit, you have to bring yours - Very limited/ Expensive Parking - No hot showers - Bidet is not working

Responsive owner easy check in

Water is very slow