Breathtaking Penthouse At Holiday Towers! Stunning Views!

Room was nice with lots of room and plenty of bathrooms. Things seemed up to date. The Security officer was nice and helpful in clarifying things that the organization clearly didn't specify, which is above and beyond her job to do.

Check in was not easy, door code was super long and had to call to figure out how to change door code as I didn't see the message they sent me the day of till after the trip. parking was beyond confusing and a nightmare as I didn't see the message they sent me the day of until afterwards either and my first message and phone calls all stated that I could park 1 vehicle in the lot with the parking pass, then security told me the HOA was going to have me towed....I have one of the largest rooms in the place and I'm not allowed to park 1 vehicle in the gated lot, that's absurd given I had Thousands of dollars worth of clubs and equipment in my vehicle! Then going to tow my vehicle without warning, even more absurd! Then it's my responsibility to go through the room and find what's broken or missing, how am I supposed to know what's broken or missing in a penthouse full of tons of different things, that should be on the cleaners or management to inspect the room prior to my arrival. dishes in cupboards were dirty when going through things later in the trip but that was too late to report on and I'm not going to clean someone else's mess. The thermostat seemed to be set to 74 no matter what you did to it or set it to which was not a comfortable temperature for us to sleep in or be in with 90 degree weather outside. Received a call the day before check in stating that only 9 people were allowed in the room at any given time and that was heavily monitored by cameras which would result in a $1000 fine and eviction, the listing when booking stated the room sleeps 10 so good thing I didn't have 10....All in all the room was fine but management and the rules are absurd and wrong, none of this was in the listing and wasn't provided until after I booked the room and there is a no refund policy of any kind.