Holiday Inn Resort Kathmandu Budhanilkantha by IHG

Location, Hotel Staff from the Main entrance to the manager

2 suggestions 1. Redsign bathroom keep. After sower water all over the place 2. Add local food to the menu and increase the menu list. Because it's quiet outside of the city if the stay is longer, we need more variety of food every day.

Its a beautiful property away from the down town, so quite hard to get reasonable transportation, they must have a transportation in-house paid facility to have an smooth travel friendly resort. One think to mention during our stay mr. crystal(duty manager! I probably pronounced it wrong) , Ruji, salma,sudip, chef NEVIKA puspa they literally made a positive impact. Spa therapist are amazing too. In breakfast buffet paneer stuffed chilla and egg white and broccoli was loved by wife even though it wasn't included during our 2night stay however surprise for honeymoon couple on request was impactful! Must appreciated everyone! 🥰

Very nice location . Food was good . Staff were very helpful.

None

Beautiful location

We encountered so many issues during our stay. Staff were very pleasant and did their best to help but managers were nowhere to be found. The TV in our room wasn’t working properly, the sofa bed was broken, the bathtub was dirty, the room service food was delivered lukewarm, the crispy chicken burger was not crispy and was mushy with no flavour, there was only one robe in the room, calls to reception and room service were unanswered and we had to go to the front desk to find someone. The staff we met were courteous and very friendly and really wanted us to have a good stay - but they were powerless to do anything and when we checked out a day earlier than planned we were told to wait an hour and a half until a manager was on site to discuss a discount. Similarly when attempting to fix the TV, we were told that the IT manager would be in the next morning. This is a newly opened hotel charging very high prices in Nepal and surely management should be there to help troubleshoot any teething problems.

The hotel is located in a great spot, nestled on the mountainside and within the heart of the forest. It’s relatively new and has all the necessary facilities. A noteworthy aspect is the very polite and kind staff who take great care of the hotel guests and strive to provide the best service. The food is good, though a bit spicy, but overall the flavors are nice. Overall, I’m happy and satisfied with staying here for a week.

If you're really looking for a nice place to stay, then look no further. The quality here is outstanding, the people are nice, the rooms are comfortable, and clean! I don't compromise my comfort, especially the cleanliness. I have seen the best and the worst over the years, and this ranks in the highest of quality. I had a very good experience, and breakfast was fresh and tasty as well. My next trip will include staying here again! Thank you!