Super Hotel O Civil Lines Dharamshala formerly City Plaza

Old hotel and very basic ammenities. cleanest is not as expectation

No toilet paper Toilet not clean enough - the floor , door and WC not well take care location hotel - need to walk from the main road. hidden or behind of the buiding old building and facilities

I am go for check in they say I can't give us room he says booking app is foolish they say give us extra money totally fraud i like only location because this location near cricket stadium but my experience is worst

One people in reception they say booking app is fraud they say please can't book hotel on booking app my experience is worst first thing I book hotel 4 to 5 days advance booking because I go for cricket match see but hotel disappointed me one thing I remember he says I will give u another room u give me five thousand he say me again and again booking app is fraud he says don t trust app he foolish the people but last or least please strictly action on these fake hotel worst experience Then I book hotel on another app MakeMyTrip my experience is very very good.

Staff was good and cooperative, location was also good

Phones were not working, wifi was not working, cleanliness was not good washroom jets was not working life was also struggling and the rooms were different from as shown in the pictures they look big but they were very small

Food

Cleanliness

good in terms of food. excellent rooms. modern. location is perfect and staff is also good.