Stylish flat in central location with free parking

Apartment was large and all sorted. Shower hot and easy to use. Had parking and was easy enough to drive to. I wanted a base to explore Wiltshire but be an hour from Heathrow. This fitted and I would consider again. Blackout curtains worked. Quiet heighbourhood.

Could be made to feel a bit more homely and not so much a hotel room.

Parking was great, finding & getting into the apartment was slightly harder but I called and found it with a bit of assistance, spacious apartment with easy to operate heating, location predominantly quiet I hardly heard the neighbours in the other apartments, kitchen had enough equipment for my lone stay, huge TV that I managed to use without logging onto a streaming service, shops and restaurants within walking distance. If I’m working in this area again I would like to stay here again

Clearer instructions to the location of the apartment as it’s not obvious until you get through the wooden gate, a handle on the inside of the front door to assist with opening it as it’s swollen with the wet weather and therefore difficult to open and close, descaling the kettle (I did it before I could use it) and the waterfall shower a bit more often, and a clothes airer as there’s no where to hang wet washing

I love how responsive the host was and the facilities of the airbnb was very complete. They provided most food condiments and I like how I could access netflix on the tv. Location in city centre.

I felt cold most days, the heater in the bedroom especially wasn't warm enough for me.

The flat was clean and looked exactly like the photos. It’s in a good central location with free parking, which was convenient. The space was bright and nicely decorated, and overall it was comfortable for a short stay.

There was some trouble with the lock when trying to secure the door from the outside. It always worked fine from the inside, but on the first and second day I couldn’t properly lock it when leaving. The host later offered an extra key, but it was still inconvenient not knowing if I could lock the property when going out. The listing also mentioned a coffee machine, but there wasn’t one. There were no hand towels or bath mat, and only two small bath towels were provided. The most frustrating part was the response around the invoice. I explained that I needed one for a work trip and provided clear screenshots showing that Booking.com does not issue invoices, only payment confirmations. Despite this, the host was dismissive and insisted they were right, showing no willingness to even consider the possibility that they were mistaken. I’ve used Booking.com many times for business, and every other host has provided an invoice without issue.