Krystal Urban Ciudad Juarez by US Consulate

Las toallas muy ásperas y no se puede cambiar de idioma la tv

The bed’s comfort and the swimming pool

The bathroom, the tub, the pressure of the water sucked, the towels were stiff, the curtains didn’t close properly, the cleaning service wasn’t very good, the room’s phone didn’t work, the air conditioning was pretty unstable, the room service was practically inexistent; I asked for two glasses of ice and water and they told me I had to go down to the restaurant and ask for it.

La ubicación

the location and the view of my room, and the swimming pool, breakfast was really good love it!!!

my room didn't have no microwave nor small refrigerator this was a huge NOOOOOOO

We greatly appreciated George's warm welcome. He was consistently friendly and approachable upon our arrival. Our housekeeper, Blanca, maintained excellent organization and consistently assisted us beyond our expectations. She was exemplary in her service. However, some of the staff at the front desk did not exhibit a welcoming attitude or offer smiles. The only staff member who exceeded expectations was Jorge in the Front desk.

The primary concern regarding the property was the occasional excessive noise, which made it difficult to sleep. It is advisable to prohibit individuals from sitting and consuming beverages in the parking lot or playing loud music.

Muy bien todo, localización y las habitaciones

Estuvimos en el hotel por 4 días dos habitaciones, 105 y 106, pero el último día nadie fue a limpiar la 106, me pareció muy mal el servicio de limpieza, nunca hubo una disculpa a pesar de que se lo dije a una camarera y al personal en la recepción... Decepción por haber puesto tanta confianza en este hotel

Instalaciones

El precio es alto