Apartments on Albert Road with free parking

The apartment was lovely and clean overall, bigger than expected. The location was great, just a 10minute walk from the area we were meeting friends. The bed was comfortable, and the area although was loud, the windows were good at blocking the noise.

I think the communication of the host could be better. In some instances they came across rude and abrupt in some of the messages, particularly when they offered us an upgrade to a one bed apartment with a hot tub and a second separate room and we declined and wished to stay in the original two bed apartment originally booked. There was also no confirmation when the deposit would be returned and I had to message to ask about this. There was an odd smell upon arrival, but opening the windows for 10/20mins got rid of this. I did also notice a few hairs on the mattress, under the mattress protector (only noticed because I always check for bed bugs).

It was lovely and spacious, perfect for my family and perfect location for our dance competition at Winter Gardens. Hosts were very responsive and helpful.

It was very clean, convenient and modern

N/a

The property had everything you needed and more for the stay. Lots of equipment in the kitchen which if staying longer would be ideal. It was comfortable, and had home comforts. The apartment was exceptionally clean, an absolute priority. Location was good as it was in walking distance of the Winter Gardens where we attended for an event. Security was good with different codes for access to the property and then different for the apartment. I would definitely recommend it and stay again if in the area. Had free parking. Free WiFi. Great shower. There was an issue with heating before our stay, Wendy was extremely efficient in sorting this out so we could continue with our stay.

The additional rules that came on the day, for example, additional charges if slightly over check out to the point of taking the £150 security deposit. I would never exceed the check out but I guess others may. There is one small window in the lounge that needs a blind for privacy as opposite property could see in. The smaller double bedroom needs curtains as the light through the blinds disturbed sleep. Was cold during the night.

Was spotless and had all you need for a comfortable stay. Parking was an added bonus. We will return.

There was nothing we didn't like. Remote control did not work but that was not a big problem as we were out most of the time.

Key code very clear to use very nice apartment and free parking

Nothing to dislike

Location was great and apartment was clean and nice decor. Also the parking was good and the host very helpful. Overall we would recommend and return for another visit

Leather sofa's need to be cleaned properly as sticky marks and hot water for showers for all guests as there was not enough.