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7.2 / 10 Guest Rating

LL Premier Suites Sutera Avenue City Centre

Sutera Avenue Mall, Kota Kinabalu, my

LL Premier Suites Sutera Avenue City Centre - main view

About the Property

Rooftop Pool and Relaxation
Enjoy stunning views of Kota Kinabalu from our rooftop pool and unwind under the sun.

Family-Friendly Amenities
Our property offers family rooms and a children's playground for a fun-filled stay for all ages.

Convenient Facilities
Indulge in our on-site restaurant, free WiFi, and a 24/7 security service for a worry-free experience.

Book your stay now at LL Premier Suites Sutera Avenue City Centre, where comfort meets convenience in Kota Kinabalu.

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Heating
Terrace

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

This property does not accommodate bachelor(ette) or similar parties. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

7.2
Very Good104 verified reviews
AI Summary

Guests highly rate the responsive customer service and frequently praise the convenient location.

Categories

Cleanliness6.6
Service7.6
Location8.1
Room Quality6.6
Amenities7.6
Value for Money7.0
Food and Beverage7.1
Overall Experience7.1

Select topics to read reviews

L
Li KuenmyMY
Verified booking
extended_group
Standard Room
Stayed in Jul 25, 2025

"Bad Experience"

3.0

Clean bed sheets and toilet. Air conditioning is available in each room, including the living room.

The host did not inform us in advance about the check-in process and responded late. The rooms had a strong, moldy smell. The sound insulation was poor — the property is close to the airport, and someone upstairs was dragging heavy objects at night, making it hard to sleep. The water heater didn’t provide any hot water, and the hair dryer had no hot air. We stayed for 3 days and 2 nights. We sent a WhatsApp complaint to the host on the first night but only received a reply the following evening.

Helpful?
S
SuryanimyMY
Verified booking
family_with_children
Standard Room
Stayed in Jul 24, 2025

"Exceptional"

9.0
Helpful?
N
nazwanmyMY
Verified booking
family_with_children
Standard Room
Stayed in Jul 15, 2025

"Apartment was filthy and unprepared — Absolutely unacceptable."

1.0

Nothing.

I arrived to find the apartment completely unprepared. There was rubbish on the tea table, the room hadn't been cleaned, the bedsheets hadn't been changed, and a used towel was still in the bathroom. This is unacceptable and shows a serious lack of attention to cleanliness and guest readiness. Very poor service overall. I do not recommend this place.

Helpful?
I
IrfanmyMY
Verified booking
group
Standard Room
Stayed in Jul 12, 2025

"Exceptional"

10.0
Helpful?
S
SalmahmyMY
Verified booking
family with young children
Standard Room
Stayed in Jul 10, 2025

"Good"

7.0
Helpful?
M
MarianahmyMY
Verified booking
group
Standard Room
Stayed in Jul 7, 2025

"Bad"

1.0

scary.

like but scary 😭

Helpful?
J
JessiemyMY
Verified booking
family with young children
Standard Room
Stayed in Jul 3, 2025

"Exceptional"

10.0
Helpful?
M
MerillynmyMY
Verified booking
family with young children
Standard Room
Stayed in Jun 29, 2025

"Exceptional"

10.0
Helpful?
W
WilleymyMY
Verified booking
family with young children
Standard Room
Stayed in Jun 23, 2025

"Disappointing"

4.0
Helpful?
N
NoormyMY
Verified booking
family with young children
Standard Room
Stayed in Jun 22, 2025

"Very good"

8.0
Helpful?