Loft Boho en el Centro Histórico Imperdible

They are unreliable at all! We had booked the Apartment with them in April and paid on Oct 23. But on Oct 30 morning around 10:00 on the bus from Sam Miguel de Allende to Mexico City, we were informed by them our Apartment was unavailable without any reason. They provided another Appointment to us, we had no choice to accept it as The Day of Death was coming. When we arrived the Apartment , the location is much worse than the one we had booked. And for three days we had very bad experience about the water supply as we even didn't know when we could have water come out from the faucet. We could not take bath, flush toilet even wash hands!! This is the worst experience we have !!

Location and the rooms

All was good

Pleasantly furnished, adequate spaces Simple and adequate breakfast available at cafe next door Interesting neighborhood, close to major attractions

Hosts did not respond to emails, messages Room was hot (in April), no aircon. Would be worse in summer! Shower head needs replacing shower door leaked No instructions for internet Mosquitos

The apartment was beautiful, clean, and well equipped. (There were even some basic food items in the kitchen - salt, pepper, sugar,...). There is an onsite receptionist who is there 24/7. The English speaking manager is also very easy to reach, which was helpful since my Spanish is not very good. The apartment is very close to everything in the Historic District, and transit is around the corner.

There's a nightclub around the corner that played loud music until well past midnight.

Nice staff, great location, cute apartment, washing machine and dryer crucial, pretty clean. They helped me with a piece of mail I was waiting for.

Absolutely MUST speak Spanish. Nobody speaks English, "house rules' are only in Spanish so you will know nothing about how the place works, checkout, facilities, wifi etc unless you speak Spanish. I asked multiple people for help with finding English and nobody understood. The room is HOT. There is no A/c and it was sweltering. The only option is a fan which helps a bit, but it is so loud you cannot talk on the phone or work or anything else. No communication. I sent multiple emails and dozens of messages over a period of days with no response for at least 24 hours. I sent 14 messages with no response to try to figure out a plan for the day I was supposed to leave as I had to wait for my mail. I got no response at all until after noon that day when I suddenly got a message to leave when I had tried for days to get anybody to respond to me.

I LOVED my room! It was an efficiency assignment, so it had a bathroom, kitchen, dining and sitting area, and the bed in the same area but somehow separate. It was beautiful. So filled with light from the giant window that you could open, beautifully decorated, and all you need for a full kitchen. Fantastic location too! This is one of the best places I've ever stayed, and I've stayed in hundreds of hostel/hotels. The terrace is lovely too. There is no real 'view" but it doesn't matter. Very safe as there is a 24 hour door man.

Loved the layout and the facilities. The location was great.

It was however on a very loud street with people screaming to the top of their lungs. There are bars down the block.

We don’t like beds with blankets. We prefer a duvet with a cover. It’s easy to tell is a duvet cover is washed but blankets I’m not so sure. Also more than 2 pillows would be nice