Da Nenè Apartment by Wonderful Italy

La casa molto accogliente,pulita ,letti confortevoli,tutto funzionante,, posizione molto buona ovviamente per spostarsi a piedi,bagno e doccia ok

Il fatto di cambiare posto auto tt i GG e più volte al giorno, comunque riuscivo sempre a parcheggiare magari a due trecento metri da casa

This was by far the worst experience we’ve had with a booking on this platform. The apartment was nothing like the photos or description — it was dark, dirty, filled with a strong musty odor, and obviously neglected. The air was full of mold and dust, the furniture was old and falling apart, and overall the place felt unhealthy and unsafe. The Wi-Fi didn’t work at all, which made everything even more stressful as we scrambled to find new accommodation at the last minute. But the worst part? The complete lack of communication. We immediately reached out to the host with a polite but urgent message explaining the condition of the property, the severe allergy risks for our children, and our need for either a refund or alternative accommodation. We even offered to provide photographic evidence. No response. Not a single word. It has now been over two weeks and we have been completely ignored. This apartment is managed by Wonderful Italy, a large accommodation provider. From such a company, we expected at least basic customer service — not total silence and disregard after taking our money. Their behavior has been unprofessional, irresponsible, and frankly disgraceful. This place should not even be listed on Booking.com in its current condition. It’s unsafe, misrepresented, and managed by a company that clearly does not care about their guests once payment is received. Avoid this property — and Wonderful Italy — at all costs.