TAJ CHEFCHAOUEN Luxury Hotel and Spa

Overall the hotel was beautiful. The inside was nicely decorated. The room was large and the balcony looking out over the city was magnificent. Especially at sunset. The facilities for spa treatment, gym and pool looked wonderful was well, however we did not use them.

This is a a luxury hotel but just missing the boat on a few things. The staff at the front desk was awkward however this may be a training issue. Friendly but not quite sure how things are run. They need hooks in the bathroom to hang towels. Our AC in the room wasn't working and we didn't realize till 10 pm so decided to open the door to the balcony for a bit before going to bed rather than making a fuss at that time. Breakfast was a wonderful spread, but we were told it didn't open till 8:30 even though a large travel group had come in early and a lot of things were gone by the time we got there. We had to point all these things out to the staff for them to replace which was frustrating.

Loved our stay here!

Food was very average, I wouldn't recommend having dinner here.

Localização e conforto

Não ter condicionador para os cabelos era um produto apenas (shampoo, condicionador e sabonete)

Arredamento e vista cittá

Servizio spa orribile, hammam non riscaldata prima del servizio e iñ mio ragazzo ha fatto mezzora meno dk hammam, il massaggio doveva essere di coppia e lo hanno fatto singolarmente e uno ha dovito aspettare l’altro 45 minuti, yacuzzi chiesta a 40 gradi e ce l’hanno data fredda.

It was beautifully decorated with exceptional views over the Blue City; It also had excellent facilities, heated pool, hot tub, work out equipment. The meals including breakfast were exceptional…. beautifully presented, inventive, substantial and delicious. The staff were professional, friendly and attentive.

Nothing

Отель действительно очень красивый, номер просторный, красивая мебель. Кровать относительно-удобная. Прекрасный вид на горы и самая высокая точка города.

Посещение тренажерного зала при отеле платное. Ресторан не работал во время ужина. Не корректно предоставлена инфлрмация относительно SPA процедур - мы взяли парную программу с мужем (хаммам + массаж), на нас двоих был только один сотрудник, что при хаммаме еще было как то терпимо, а вот ждать сидеть час пока одному делают массаж - это не допустимо. Мы были вынуждены отказаться от массажа.

Lovely, stylish, comfortable hotel at the top of Chefchaouen with great views over the old town. Our room was upgraded to a junior suite which was spacious and comfortable, with lovely bathroom facilities. We opted to have a Hamam + back massage treatment at the spa which was excellent and the masseuse was able to adapt the treatments considering I am pregnant which was great. Would highly recommend. Food at breakfast was very nice as was the restaurant - less competitively priced than other places in Morocco but not compared with other places in Chefchaouen. Staff were exceptionally friendly and accommodating throughout our stay

It wasn't an issue for us, but this hotel would be potentially difficult for anyone with mobility problems as it is right at the top of Chefchaouen town so lots of steps to get up and down to the Medina and also within the hotel itself