Upperton Road Apartments in Leicester

Location was convenient for work in Leicester centre. Facilities like gym, washing machines and driers were in good working order and readily available. Lidl right below the property too.

Attitude of check in staff was dreadful. I had emailed ahead of time to check some details only to be met with a sarcastic employee at front desk saying "Oh is this THAT person?". I've worked in service industries before and understand that customers can be annoying at the best of times. Probably not the smartest idea to air that in front of said guest. I was travelling for work, I don't know the area, I don't know you - of course I have questions. Please re-evaluate if this is the right career for you. Entire place could do with a good clean. Not the best first impression when walking in the room and seeing cockroach traps.

People that work here are very nice, the room has great facilities.

The rooms get very hot, there is not enough air flow.

I had a very good stay at Upperton Rd. The staff were very courteous and friendly, and I had no trouble checking in and getting the keys from them. They proved available to respond to any questions or requests throughout. On my last day, they were kind enough to arrange transportation to the train station for me. The room was comfortable - decent kitchen area with lot of cooking utensils and dishes plus a microwave and hob, and a large fridge/freezer. There was lots of storage space for food and other kitchen items. The bathroom was clean and spacious and the shower worked perfectly throughout. The bed was comfortable, and there was lots of storage space for clothes etc. The desk area was comfortable and had a lot of plugs for electronic equipment. The WIFI worked well throughout the stay. There was an excellent gym and study area on site for use by the guests. All-in-all a very good stay and good value for money.

Not an issue that could be helped, but during part of my stay, there was a heat wave, and the room was stuffy and needed the window opened all night. Since the room backed onto a popular biking/walking path, it meant it was noisy until late most nights. Again, not the fault of anyone, but it was disappointing.

I was thoroughly impressed by the seamless booking and check-in procedures. I genuinely wished for a longer stay and plan to return without a doubt.

Good location with close supermarkets and restaurants

The room wasn't clean, quite dusty, and the bed was very uncomfortable.

Overall, this is a very good place for students to stay, whether for the entire academic year, a single term, or even just a couple of weeks for planning. You can certainly rely on the rooms provided by Student Roost. The en-suite rooms are quite spacious, with plenty of built-in wardrobe space. They also include a good quality wall-mounted LG TV-monitor with live channels, a long and sturdy office desk, and a comfortable, standard ergonomic chair. I found it perfectly suitable for sketching and drawing up to A2-A3 size, and there was still enough room for two laptops when I was doing designs and for my pencils – plenty of surface space to work on, along with a three-drawer cabinet. The inclusion of a built-in oven is worth mentioning, as is the instant hot water tap, which provides boiling water in about ten seconds – very handy for making hot drinks. A huge advantage is the large Lidl supermarket right next door, which is unbeatable if you're busy or don't want to walk far for groceries. There's also a pleasant canal-side walk if you head away from the city centre, leading to a lovely park where you can see horses. During the day, it's generally a peaceful place. However, as it's student accommodation, you can expect other students moving along the corridors late at night, not just on weekends. It wasn't too disruptive though, and I was able to focus and enjoy my stay despite having ADHD. The maintenance team are also very responsive and regularly check or replace and fix things (a big thank you to Sam for my new showering set!). If you have any issues, don't hesitate to ask the staff at reception in the next building. Finally, I'd like to thank the on-site team and customer service again for their quick responses and support during my stay.

The room is quite cosy and spacious. White goods were all in working condition. The gym is well equipped. They also have a games room, pool table, etc.

The heater was not working for 3 days. It took 3 days to change it. As I came to the accommodation directly from the airport, I was unable to procure my Student ID from the University. The receptionist was very uncooperative and unwilling to give the keys, even after showing him the CAS Document.