The Isabella Studio by Richmond Park

Location. Extremely close to bus routes into Kingston. Also, on the doorstep of the amazing Richmond park. Nice welcome pack of biscuits waiting. Plenty of teabags provided, also washing -up liquid/sponges etc.

Sloping roof in kitchen and bathroom. I'm relatively short, 5 foot 7, but kept on banging my head in the kitchen. Also, it's impossible to have a stand-up wee in the toilet (yes, I'm a man). Not much the apartment can do about this but it's an annoying feature nonetheless. Would certainly not recommend if you're tall. Microwave needs a major clean. Was not impressed, having to give it a clean before using. Looked like years of crusted food in there. Yak.

A lovely property in a nice safe location, very easy checking in and out

Good fit out with thoughtful practical inclusions like the washing machine, drying rack, desk and knife was even sharp (many not in these types of accommodation). Made the most of the space. Very responsive host with good tips.

Didn’t love the Chromecast - it didn’t work with BBC as per instructions. Could do with a toilet roll holder - easy fix.

The location under the Heathrow flight path was quite funny — I actually enjoyed watching the planes flying over every few minutes.

The £200 deposit is quite high, especially without clear communication beforehand. • The staff was not very friendly or helpful. • The bathroom was unsafe: the shower floor was very slippery, there was no grab handle, and water stayed on the floor, making it even more dangerous. • The spotlights in the room flickered. • The mattress was too hard and uncomfortable. • The hot water didn’t work properly — you had to turn the knob back and forth a few times before it got warm. • The constant noise from planes flying overhead might be disturbing if you are looking for peace and quiet.

My experience was good. Taking the bus and getting around was very easy. The accommodation is very cute, and every small detail was appreciated, from facial cotton balls to having big bottles of body wash and shampoo and conditioner. The instructions and recommendations were easily laid out. The mattress does need a little upgrade because it was a little lumpy. I will say if you are very tall this wouldn't work for you. The studio can be a bit tight in the bathroom and kitchen areas. Also, it's about an hour outside of the city center, so if you are looking for something a little closer to central London, this wouldn't be a good location.