Pala Olimpico Apartment by Wonderful Italy

We were kindly allowed to check-in an hour earlier, at our request, but we waited for the keys for about 30 minutes in the center city, and by the time we got to Santa Rita we anyway checked-in at 15:00. 😐 The location is not bad. There is direct public transport right to Porta Nuova. Several supermarkets within walking distance.

Unfortunately, our stay was terrible. The host, please pay attention to the complete lack of sanitation in the apartment, there are cockroaches in the apartment, it is disgusting, because for 14 days of stay we were not able to cook food or have any food in the apartment. Also, the dishes were dirty when we checked-in and the frying pans were not suitable for use - scratched coating and burnt. The smell in the apartment is terrible - damp earth, sewage and an old basement all together. For 14 days, the staff didn’t come to us even once to change the bed linen and towels. Of our personal inconveniences, I will note: the floor 0 , where impossible to open the windows due to the fact that all the people passing by looked into them, plus it is unsafe, and very noisy under the windows. The bed and pillows were uncomfortable for us, sleeping was torture. There are no hooks for towels in the bathroom - this is inconvenient especially when several people live in the apartment. For 14 days we were given only 2 rolls of toilet paper and no one came to add it, we had to buy it. There is no full-length mirror, it would not be out of place in the hallway, we had a business trip and appearance was important. It is very difficult to find a parking space in the area. Perhaps guests who stay for a couple of days will not notice any cockroaches or other inconveniences, but with a long stay all this is very unpleasant. Also absolutely no working feedback, they don't know the answer to any question by phone, they say they'll call back and don't call back. Very difficult check-in.

Location

There was no air conditioning, the apartment is on the ground floor and difficult to ventilate through the windows; it was permanently very warm inside the apartment.

Vicinanza al luogo che interessava a noi

Staff non reattivo, non attento alle richieste e soprattutto è stato comunicato male al personale di pulizia il giorno del check out e ci siamo ritrovati le persone in casa. ( abbiamo chiamato la persona con cui avevamo fatto il check in ma senza risposta)

Good location for the Olympic area, easy public transport connections

Perfect location, close to vital transportation routes and Olympic Stadium

All went fine