A.R Homestay Riverine Diamond

all okay all god very good

The wifi problem

Door connected to another room, less privacy

It's clean and also very comfortable to stay. Facilities and amenities are well provided except wifi.

Wifi isn't provided so cannot connect the tv

nothing

wi fi not connect the window was blocked by a heavy blind toilet seat broken. The bidet was missing only a metal hose to wash posterior. The shower had to find a wall switch not for lighting to activate water heater. Cold shower before bed. Next day worked out the heater switch. We planned three weeks there. Looking at a heavy blind obscuring the view was the same as a room without a window. I called and told the owner of the impediments. He chose to do nothing. I sent details of us leaving as courtesy. He was unresponsive. However as we left the premises the cleaning lady came in to clean. Unlike the distant owner the cleaning lady brought my walking stick I’d forgotten. Now we will return to the location for our planned three weeks stay. Booking.com was unresponsive to our requests for customer care and accountability. Booking.com mentioned answers could be received in 24 hours. Nothing received. When Booking.com avoids accountability providing the service we paid for we will leave Booking.com after years travelling many countries with Booking. com reliably looking after us. Agoda! Become accountable Booking.com. We travelled from the Cocoon resort expecting a view a functioning toilet instructions on hot water activation and wi fi. As Booking.com failed to provide the features offered. We expect respectfully an apology from the owner and full refund to the credit card used. I have properties, they are rented leased short term in two countries. I give my best for visitor comfort. I could not offer this shabby space to my dogs! Anyone in the Riverene location we want three weeks stay. Dr Roger T Elliott ba MSocSc Med arbezio@pm.me mobile +66968509225 +66951247895

The outside view

1. The pillow, blanket, and bedsheets had a musty smell, as if they were not changed after the previous guest. 2. The refrigerator was not cold. 3. Wi-Fi was stated to be available, but there was no Wi-Fi provided. 4. There were many tiny ants and even cockroaches in the unit. 5. The toilet had mold, and the water heater was not working properly as the water did not get hot. 6. The kettle also looked like it had not been properly cleaned after the previous guest. 7. There were spider webs on the ceiling throughout the unit.