Rental house in Bluewater Bay

The space and privacy we were given to our self

The sink and pool were not cleaned

Spacious and clean, walking distance to shops...close to beach

Little things missing on property e.g bins, enough chairs at poolside, grass was not cut for kids to play on, more crockery needed in kitchen especially glasses.

the space

we couldn't get a hold of the host for over an hour when arriving at the premises to check in.. by the time they showed up to the premises they decided to clean scrap metal in the yard and empty their things from the house. we were handed one key which only opened the main door, we couldn't access the garage to park the vehicles as everything was locked , the house has no windows and we had no keys to access the sliding doors when it was too hot in the house..there was no hot water to have a shower or bath. the upstairs shower didn't have a shower head , toilet seat was broken.. the WiFi didn't work for the first 2 days that we stayed.. there was very little cutlery and the stove and oven didn't work.. we were given a 2 plate stove with 2 small pots of which the one had a leak and couldn't be used to cook..the skirting of the ceiling where falling out on its own, dining room chairs legs feel like it's going to break when used. the swimming pool couldn't be used as the whole back yard as well as the pool was very dirty and the host promised to have it cleaned the next day after check in which never happened.. there was no water running through the bathroom taps after 8am till 8pm. the bed sheets and towels where dirty and smelt like it was used. no check out was done and when I contacted the host she said she would send a friend's to get the key.. I waited for over an hour and no one showed up so I left the keys by the neighbours... the host asked me 2 days after checking out where the key was left as she was to busy to come check us out. the whole experience was unprofessional and a complete waste of money.overall the advertised pictures and description was misleading and very unprofessional.. we ended up only using the property to sleep as nothing else was working... please consider refund the amount paid as this was the biggest piece of crap that booking.com could allow to be advertised on their platform.

It’s a beautiful home and very spacious. Love the house and the interior

The fact that the hot water was finished after 2 people had bathed. Secondly there is no access to some of the ground floor door to go outside. Some of the bedroom door didn’t close properly. The gas stove was not working. The cleaning lady arrived before 8 meanwhile checkout time is 10.