Dale Head Hall Lakeside Hotel

The view. The staff were very friendly.

This is by no means a slating as it must be very hard to upkeep such an old property but it is very tired (with the exception of the bathrooms they look as if they’ve been recently renovated). The rooms were not clean. There was mould all over the bathroom blind. The rooms had cobwebs everywhere and behind the headboard was just dirty. The towels were falling to pieces and there was a continual smell of damp. When we returned from Keswick (around 9pm) there was no one anywhere. The walk from the bus stop to the hotel is treacherous! The road to the hotel is full of huge potholes and there is no lighting. We were the only guests in for the night but on arrival, it was hard to get into the property and one of the employees walked straight past us and ignored us. When he walked back we said the door was locked - he then engaged with us.

Location

Location, beautiful outdoor setting . Great location not far out of Keswick. Aesthetically the exterior and setting is really lovely.

It is very dated. The lounge area is set up like an old age home. There was no bar area open. It's a lovely old property which could look so much nicer with a little effort. The room was nice enough. Comfy beds, but dated bathroom.. takes ages to get hot water and people next door sounded like they were in our room. It wasnt an awful stay by any stretch of the imagination but I wouldn't stay again unless I had to. Breakfast option is only full English and basics like yoghurt etc. I am only going by my experience and the room we were in , I can't say what the rest of the rooms were like. There are reviews on TripAdvisor that are similar to mine from years ago and so it seems it will never change, which is sad 😔

The situation and views are stunning,breakfast was lovely and plenty.We only saw 2 brothers and there was always one available.

Not their fault but there was only us there,they offered to open the bar from 6pm to 8pm for us but we decided to go to the kings head across the road(10mins walk),would probably return in summer

The hotel was very clean and the views were stunning

Found the hotel very aged could do with an update. Evening meal was adequate but was very limited only a main course available and only a choice of 4 things. Bathroom and bedroom very clean and the bed very comfortable but the rise and fall on the shower was held together with black tape.

Location and grounds are excellent. The staff were welcoming and friendly. The cooked breakfast was very nice, with a good variety of cereals etc. Our room was spacious enough for our needs with a great view over the hotel grounds and Thirlmere.

Not so much that we didn't like it, but the big piece of wood attached to the room key made us laugh. On arrival we were told they don't open the hotel restaurant on a Sunday, I don't remember reading that anywhere when booking, or being told prior to our arrival. It wasn't a massive problem in the end as we drove into Keswick about 10 mins away, which had lots of options for food. The only thing we'd actually have a moan about was the shower water pressure, it just dribbled out, and after a long day of walking/hiking a good hot shower would have been great, it was still usable but by no means enjoyable.

The location was exceptional. Wifi was awful. Not easy to find location. Postcode takes somewhere else. Always use the hotel name to get to the right location

Room was really big and comfy. Staff is super friendly. Food is vegetarian friendly. Exceptional lakeside view from the room. Very clean room and bathroom.