Palette Gomti Nagar Near Ekana Stadium formerly Gusto Club

clean

food

My stay at the hotel was comfortable and satisfactory. The room was well-maintained, clean, and equipped with all essential amenities. The staff demonstrated professionalism and courtesy, ensuring a smooth and pleasant experience throughout my visit. The hotel's location was convenient, allowing easy access to nearby areas. Overall, it was a positive experience, and I would be happy to stay here again or recommend it to others seeking a reliable and comfortable accommodation.

I had an excellent experience during my stay at this hotel. The service was outstanding, with smooth and hassle-free check-in that made me feel welcomed right from the start. The staff were incredibly supportive, attentive to every need, and always ready to assist with a smile. The location was also perfect, offering easy access to nearby attractions and essential services. Overall, it was a wonderful stay, and I highly recommend this hotel to anyone looking for comfort, convenience, and top-notch hospitality.

all ok

I had an excellent experience during my stay at this hotel. The service was outstanding, with smooth and hassle-free check-in that made me feel welcomed right from the start. The staff were incredibly supportive, attentive to every need, and always ready to assist with a smile. The location was also perfect, offering easy access to nearby attractions and essential services. Overall, it was a wonderful stay, and I highly recommend this hotel to anyone looking for comfort, convenience, and top-notch hospitality.

nothing everything is ok......................................................................................!

No breakfast was provided, although it was shown as included. The staff said they do not provide any such service.

staff cooperaion

no wifi in the room. ac remote was to be shared with other rooms

I am deeply disappointed with the experience I had at your establishment. Despite paying the full amount in advance, I was not checked in upon arrival and was told that the property was fully booked. This is unacceptable and reflects very poor management practices. Such unprofessional behavior is not what I expected, and it has caused significant inconvenience. I urge you to take immediate steps to address this matter and ensure that such incidents do not happen again in the future. I request a prompt resolution, including either an alternative arrangement or a full refund, as well as an explanation of how this situation occurred. Looking forward to your response.

I am deeply disappointed with the experience I had at your establishment. Despite paying the full amount in advance, I was not checked in upon arrival and was told that the property was fully booked. This is unacceptable and reflects very poor management practices. Such unprofessional behavior is not what I expected, and it has caused significant inconvenience. I urge you to take immediate steps to address this matter and ensure that such incidents do not happen again in the future. I request a prompt resolution, including either an alternative arrangement or a full refund, as well as an explanation of how this situation occurred. Looking forward to your response.