Sandcastles Resort, Ocho Rios

Cool rooms. Nice balcony. Had mostly everything I needed.

Some things didnt get to work beforehand or explained like the a/c or tv. but then they sent someone that fixed it. sheets/room didnt get cleaned during the stay. no water or anything in the room. else it was all good

Everything. I had no problems at all

The location was ideal as we could access the town on foot quite easily & dine at the local restaurants.

The decor was top tier, it was immaculate & beyond clean! Let’s not talk about the views from the living room, bedroom & balcony this was amazing! The location was also perfect with car park availability

The staff. Ms Pat is a Ray of sunshine. She is the "Property Manager " awesome lady. Location of the property

The property owner was fully aware that there was no internet or television available, yet still allowed us to check in without disclosure. Three of us stayed for three nights with no connectivity at all. He mentioned contacting Flow, the local internet provider, in advance — but frankly, that’s just an excuse. A temporary solution like MyWi could’ve been arranged with minimal effort. He refunded us only $10 USD per night — a total of $90, just $30 per person — which doesn’t reflect the inconvenience we endured. We had work obligations throughout our stay, vacation or not, and this disruption severely impacted our plans. It was especially upsetting having to deal with constant messaging back and forth on my birthday, with zero empathy from the host. Security on the property was deeply inadequate. The grounds didn’t feel safe, and there were troubling incidents, including male escorts openly picking up women — not something you'd expect in a secure environment. I do not recommend staying here. No internet. No TV. And certainly not safe. We rented two of the owner’s properties, and unfortunately expectations was not met. And it hurts because he knew in advance. As someone who has traveled to 61 countries, I’ve never experienced such disregard for guest well-being or such a lackadaisical attitude toward hospitality.

O apartamento é super confortável, nas proximidades tem farmácia, supermercados, caixa eletrônico, várias lojinhas para comprar suvenires, além de bares e restaurantes. O resort tem acesso para a praia, esta é muito legal para tomar banho, pois tem águas mornas e é rasa, excelente para crianças. E, também, me senti muito segura.

O ventilador da sala está fraquinho, por isso precisamos utilizar o ar condicionado, mas depois vi que tem uma janela no corredor que ao ser aberta ventila bastante.

We had a corner suite, ocean facing and overlooking a local beach. The suite had beautiful large white tiles and comfortable furniture. We loved having the cross ventilation option. We didn’t use the air conditioners which is available, too.

If I had to pick a negative, it’s the shower head. Much too large for the shower.

Location especially if you dont know the area, easy access to most things

Beach closing at 4/5pm!