À La Carte Ha Long sea view high floor

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Terrible place. The photos do not match reality at all. In reality, everything is old, dirty, and worn out. The staff communication was absolutely unfriendly, and the address on Booking is incorrect. It says they are located in Best Western, but that is actually in a completely different part of the city. When we checked in, the floor was dirty, covered with crumbs and hair. We called the cleaner; she came, but was very unhappy and unfriendly. The windows were dirty, and the balcony was dirty as well. If you were planning to book this hotel because of the beautiful sea view, I would recommend looking for other options instead.