zarraz homestay The Retreat Nova Kea Farm Brinchang

Easy acces, location

Insufficient of bath towel. Blanket quite thin.

This property is not maintained at all. the moment we step in there is a very bad smell. the small area before the hall there is a fridge with piles of dirty beddings in plastic bags. the kitchen is smelly the fridge is smelly. seluruh rumah dalam keadaan kotor dgn bau yang menjijikkan. there's dirty and smelly used bedding in the closet. seluruh rumah hanya nampak di susun rapi tapi bau dan keadaan sangat2 kotor. Anak dan suami kena allegy mata merah gatal dan berair. my daughter had a very bad upper respiratory infection and according to doctor hightly possible given the very dirty condition. I contacted the owner as we left the unit after we went in for less than 20 minutes. owner claim the he cannot refund because the booking was made under BOOKING.COM. to me this is very Irresponsible.

Easy to check in

Nothing..

The view was good, the location is very strategic and cold because it was located at the peak near to kea farm. The staff handling us very helpfull and nice. The instruction given to us were easily understand.

The toilet need to have a proper clean, especially the jamban need to brush due to the old stain

The environment is good and quite convenient

The place cleanliness is poor, TV not working, fridge not really working and with moldy smell. Sofa is smelly. Overall cleanliness is poor

The condition of the homestay is good and the location have a great view...overall the homestay is nice for family vacation

Just the refrigerator, it let out quite a loud sound after we open it...maybe having some problem by the time I've stay there