Genting Highlands Grand Ion Delemen by Breezy Homes

value for money - room and bed comfortable for 3 person Property owner responsiveness

Broken cup holder Lights blinking not fi Higher than usual deposit Door handle damage

Ok

No

I stayed for 2 nights at Genting Ion Delemen, and unfortunately, it was a very disappointing experience. There were several cleanliness and maintenance issues throughout the room. I noticed multiple cockroaches around the sink area, which is unacceptable. The toilet light kept going off every few minutes, and we had to manually reset it from the main switch box each time. Additionally, the sink was leaking from below, causing the entire toilet floor to become wet and uncomfortable to use. The sofa was not properly cleaned, with visible dirt and debris between the cushions. The bed also had brown stains, which made it look unhygienic. In addition, the mirror door could not be closed properly due to a broken lock. The air conditioner blower was very noisy, making it uncomfortable to sleep at night. Overall, the condition of the room did not meet basic cleanliness standards, and it negatively affected our holiday. I hope the management takes these issues seriously and improves their maintenance and housekeeping.

The room looked clean and fresh, and all the basic stuff was there.

It wasn’t too difficult to find a place to eat or grab a quick bite nearby.

Kamar ni bersih dan rapi, jg ada dapur kecil yg praktis.