WILD DUCK HAVEN RESORT

Lovely and clean, beds were really comfortable. Perfectly located to all amenities . Owner made everything so easy. Very pet friendly holiday

Poor tv reception

Great location for what we needed. Towels and linen provided along with added extras such as washing up liquid with sponge and a hairdryer. Coffee machine with pods was a big bonus. Had pretty much everything we needed. Would definitely come again.

TV signal / connection was intermittent. Whilst we managed perfectly fine, hand soap and a tea towel would have been great additions.

The location and Haven itself was amazing we couldn’t fault the staff they went above and beyond given that we experienced a fair few hiccup’s with our private booking which was nothing to do with them.

The air BnB was in the perfect spot, shaded with privacy, however unbeknown to us upon booking, the ownership was in mid-transfer to someone who had not signed the paperwork. She was lovely and on hand all the time, however things went wrong with no offer of money returned to us or compo-bearing in mind we could not prebook swimming on a busy half term week as our details were entered in the system wrong by the previous owner -plus my daughter cut her hand on a broken window on the first day (which Haven -not the owner-ended up fixing urgent for us as it couldn’t even but shut safety! The van also wasn’t cleaned properly with leftover wedges found and stained cups. The van isn’t kitted out with what is listed (bring your own toiletries, kitchen wear, fairy liquid tea towels and towels) and its muddy outside the van so if rained it would’ve been slush. No outdoor light bright enough to sit out nor pretty lights/hammock etc as shown- though there is outdoor seating which was nice. I felt sorry for the new owner in one way, as she was landed this and was on hand when water went cold (twice) etc however where is the part refund? Just ignored my question…Haven did say they shouldn’t be asking us to drop stuff at reception someone left behind. In the end the owner came to collect it. Just not what you need when book a holiday! We weren’t even confident we would have a van as the paperwork still wasn’t signed upon arrival! Ps the wifi doesn’t work, in fact the network isn’t even existing !

Cleanliness and site

There wasn’t anything I didn’t like Enjoyed the stay

Very nice, clean and comfortable caravan. Very close to the shops and entertainment on site.

Site is in a beautiful location, accommodation is situated in a perfect spot close to all amenities, with plenty of parking 😀 👌 Owner was on hand to respond with any querys and very quick to respond, thankyou 😊

The camp passes are not included in the price and makes a swim and game of bingo very expensive for short stays.

Everything was as you would like to expect. Clean and tidy, good location, beds comfy and owners very helpful with quick response to messages.

Cooker/hob knobs either off or loose.