Alivaa Hotel Gurugram Sohna Road City Center

Good Location and room were spacious

The staff and their respective efforts to make things working.

I had a wonderful stay at your hotel. The staff was extremely courteous and helpful, the rooms were clean and well-maintained, and the overall service exceeded my expectations. I truly appreciate the warm hospitality and will definitely recommend this hotel to others.

Room was quite good and spacious.

My booking was for overnight but reception staff said it's a short duration stay so you have to check out.

Awesome

Awesome

Nothing

Service horrible Food average Food not available after 10 30

Bed was comfortable, the bed and bathroom were mostly clean. Breakfast was ok. Staff were friendly.

Extremely noisy from car horns, no double glazing so you'll hear everything. Although main things were clean, there was a lot of dust in corners and surfaces.

Not far from airport was 40 min in traffic No bar at the time of staying Woukd have loved a cold beer and a fridge in room Photos look better than it was - pool no water - strange location found figuring our transport a challenge

the good: location is fine, and there are several options to shop around. the hotel is new and comfortable. the bad: food is very normal - the breakfast is okayish - does not match holidayinn express or other hotels in the same price range. they do not seem to have a good chef. pancakes and waffles were sub standard. when asked for a strong tea , they said that they cannot make it. other similar adventures were there. the whole ambience of breakfast is sad and sluggish. the ugly: at around 9 in the morning the hotel staff rings 3 times in continuation and unapologetically asks for "any laundry?". this was something we had never come across in any of the hotels. he doesn't care if you're asleep or in a meeting or anything. and all this despite, just like any other hotel -- a laundry bag available in the room.