Mantombi's Guest House

I made a reservation and arrived at the accommodation in the evening, only to find no one there. After calling the contact number, I was told that there had been a mistake, and I couldn’t stay there. I was then told that the refund would be processed outside of Booking.com, and I was asked to meet someone in person to receive the refund. When I said that wasn’t possible, I was told someone would come to deliver the cash within 10 minutes. However, no one showed up within the 10-minute window. After calling again 20 minutes later, I was told that no one would be able to come, and the refund would instead be processed via bank transfer. I was forced to quickly rebook a new accommodation in another town, which caused significant inconvenience. While I eventually received a refund, the entire experience was extremely stressful, and the lack of reliable information and poor customer service left me with no confidence in Booking.com’s ability to handle such issues. I strongly advise caution when using this platform.

Nothing

Proper is is so stuffy, not presentable and untidy. We couldn’t even get a keys for the both the rooms and gate. TV is cracked and broken, the place looks very dodgy and the guy who met us to show us the place isn’t really making it any easier. Left the place and didn’t sleep there, couldn’t sleep there.

Quiet place

The place was cold and we had to ask for fire wood. Only 1 shower and not in the main bedroom. No kettle to make coffee. TV was cracked and only had Netflix

The place was clean, safe and easy to find

nothing

The bedroom was spacious clean and I like the main bedroom with ensuit Esther was also available when were want to ask something the place was not far from town

They must fixed the other bathroom the pipe in the toilet was licking and utensils in the kitchen was good but they don't have toaster

That it was not far from the center

Looked like an old abandoned inside ,it's so scary and so not comfortable .

Staff very friendly and helpful.(5 stars) Kind and very friendly Rooms spot on

Oven was not working and need cleaning ,we could not use(Self catering place)

The place is home away from home, very spacious, clean , well furnished and staff was very freindly