North Wales Eco Lodges

We really enjoyed our stay at the eco lodge. The property was modern, spacious, and very comfortable throughout. We especially appreciated the private use of the hot tub—it was a lovely way to relax. The self-check-in process was also really convenient, and it was great to be able to arrive and settle in without needing to go through a reception etc. Overall, a great stay!

One thing we didn’t like was the limited time we actually got to enjoy the lodge. Although we booked a 2-night stay, check-in wasn’t available until 4pm on the first day and check-out was required by 10:30am on the last day. This really only gave us one full day to make the most of the experience. We also understand the importance of keeping the lodge clean, but considering we paid a cleaning fee upfront, it felt a bit much to also be asked to strip the beds, gather towels, and tidy everything up before leaving—especially with such an early check-out. It made the final morning feel rushed and more like we were doing chores than winding down from a relaxing break.

Everything was perfect

Need a telly in the bedrooms

The beautiful views

We would have liked somewhere to Hank out costumes and towels ie a airer

Something different kids and dog loved it

Meadows (number 6) was perfect for two guests with a small dog. Everything you could have needed was available or thought of already, including the hot tub being on and ready for us to use immediately. Plenty of towels and extra bedding around the place if required.

The smallest of grumbles about the sofa bed, as a sofa it was a little uncomfortable to sit on but using a few extra strategically placed cushions it was resolved. The TV was a bit small, or a bit too high for the sofa bed height to view comfortably. But these are the smallest of issues.

N/A

After driving a far distance from Sheffield to this property arriving at 9:20pm after working all day we were excited to get into our lodge. On arrival we checked our confirmation emails which had been sent via Booking.com and North Wales Eco following doing the check in process via North Wales Eco and realised that we hadn’t received further details of how to get into our lodge. On arrival there is a large sign which has contact numbers on these match up with the ones sent on our confirmation emails after driving up to the main road due to lack of signal I rang this number multiple times with no answer. At this point we were in a difficult predicament as we were two women in a secluded area no body around and struggling for internet and signal. I then rang my partner who was at home who then continued to call the owner of the lodge trying to get an answer who then noticed the phone then began going straight to voice mail instead of giving us a dial tone. It is now 9:50pm, at this point I am driving to a safer place more lit up place with signal. Proceeded to call the owners and was on hold to Booking.com. We then finally got into contact with Booking.com and explained the situation they said they would give the owner 30 minutes to reply then proceed until then we just had to wait it was now 10:44pm. My partner proceeded to call from home whilst I was navigating finding somewhere safe to wait. After driving another 18 minutes I managed to find a safe place to park still had no response from the owners about our lodge. At 11:23pm we received an email from Booking.com informing us that; Unfortunately, North Wales Eco Lodges has informed us they can no longer accommodate you from Check-in to Check-out due to . We are sorry about the possible impact on your plans. Providing us with alternative accommodations which were no where near where we were and also it was nearly midnight so unlikely another property is going to secure booking meaning we’ve got no where to go.

We absolutely loved our stay at North Wales Eco Lodges and will be back! Check in was simple with a code sent by text on the morning of check in. The lodge was spotless, a guide book with all necessary information included, location was great only a 20 minute drive to Moel Famau. The scenery and views from the lodge were unbelievable, I ate my breakfast with the sheep every morning and the sunrise and sunsets were amazing. The hot tub was great too.

N/A