Hyatt Place Reno

Convenient location. Comfortable rooms

Nothing

The location was great for my stay. It’s next to a shopping center but is a bit uphill so it feels separate. There are several fast-food restaurants and nicer dining restaurants all within walking distance. All the staff were friendly and helpful.

The parking can be a bit challenging on weekends. The spaces are sized for cars and when there are pickup trucks parked, it can be a bit of a tight squeeze. But this is a minor issue.

They charge for parking and you have to pay extra for breakfast.

We have stayed here several times and really like the location, new condition of the property, cleanliness, service by all the staff, the price, and the breakfast.

This is the 3rd visit on which we've had a problem getting hot water in the shower. This has happened in 3 different rooms and at different times of day. On this stay it took a full 7 MINUTES of running the shower to get the temperature from ice cold to barely warm enough to get in. This was at 8 PM when water use is low in the hotel overall (the checkout clerk suggested it was just a morning problem and I had to correct her.) This is not just inconvenient but a tremendous waste of water which is a precious resource. This is obviously an ongoing problem at this hotel that needs to be addressed!