Elegante Rifugio sul Lago by Wonderful Italy

very warm and welcoming home with remarkable views

We loved the views and the perfect location. We enjoyed the fresh air that came in through the windows. The space felt just right for our family of three. The check in instructions were clear. We slept very comfortably. We will definitely consider staying here again.

There is some stale smell when you enter the first floor of the building that could be refreshed. The room is at the top floor and there is no lift so it could be difficult to those who are not in the best physical condition and need to carry heavy luggage. We personally didn’t mind the stairs, we actually enjoyed the daily workout. The fridge was not fully clean and the kids sofa bed had some stains in the pillows so we had to use another set of clean sheets and pillow cases that we found inside a closet. We considered all of these things minor as we were still able to enjoy the place very much, but definitely there is some room for improvement.

Location is amazing. The property is beautifully curated.

The check in process.. If you have multiple luggage bags avoid as there is no lift and its really difficult to carry stuff on 3rd floor.. Also, the cordination was poor to support the codes to retrieve room keys ! Nobody picks up call at Wonderful Italy.

An inconvenient apartment with over 100 steps. A total over priced nightmare. This apartment is on the very top floor.Four very high flights of steps, Five if you count the steps leading up from the street to the entrance. There are even chairs half way up to sit in the take a rest. A total nightmare. On top of that the apartment is full of exercise equipment, even in the bathroom! The shower is also a nightmare. Yes, the view is okay from the windows if you are standing up to look out, the whole experience irritating to say the least. I don’t know who left the other 5 star reviews but they must have stayed somewhere different.

Likes: 1. Excellent location 2. Overlooking Lake Como 3. Liliana from Wonderful Italy (management company) was very approachable and responsive. Dislikes: 1. A whiff of bad and stale smell hits you the moment you enter the apartment building. 2. Overcrowding of furniture inside the apartment. 3. Second bedroom had a single day bed with a pull out under bed with a loose and springy mattress that was not comfortable to sleep. 4. Double bedroom’s mattress was too springy and should be replaced, as it was not comfortable. 5. Lighting was a major issue in the apartment, especially in the bathroom where the ceiling light was on a 10 second timer and turned off automatically during daytime. In the evening, the motion sensor activated but it was a hit and miss. We called in the maintenance crew and even they were appalled by the situation. 6. The second light above the mirror in the bathroom did not work at all and the light fixture was so archaic that the maintenance crew were unable to find its replacement bulbs! 7. The ceiling light in the master bedroom was missing altogether (see picture attached). 8. The cushions of the leather couch in the living room were totally run down and uncomfortable to sit. I understand it’s someone’s private apartment but if I’m paying US$400 per night, then it should be fully functional and comfortable or priced according to its quality. Location cannot be the only criteria and I recommend the management company (Wonderful Italy) to advise their client.

Beautiful location ! Cozy house. Views to die for. Small gym in the house was a bonus

Stairs . Not for the elderly.

Location! Great view! Piers are 2 mins walk away. Grazie was very accommodating with early check in. Nothing was lacking in the apartment. The dining area was spacious. The apartment had an old world charm which was lovely.

We would stay here again. However few things which could have been helpful. There is no lift. Some parts of apartment are overcrowded with furniture. Bathroom is a bit tight. Beds are bit too springy. However notwithstanding this it is still a 10 because the view is spectacular.