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10 / 10 Guest Rating

The Arctic Urban Haven

Parkgata 15, Tromsø, no

The Arctic Urban Haven - main view

About the Property

Prime Location
Nestled in the heart of Tromsø, The Arctic Urban Haven offers a convenient stay just steps away from popular attractions like The Art Museum of Northern Norway and The Polar Museum.

Modern Amenities
Enjoy the comforts of home in our air-conditioned apartment, featuring 2 bedrooms, a fully equipped kitchen, and free WiFi throughout the property.

Nearby Attractions
Explore the nearby landmarks such as Polaria and Tromsø City Hall, all within walking distance from our accommodation.

To experience unparalleled comfort and convenience in Tromsø, book your stay at The Arctic Urban Haven today.

Facilities & Amenities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Lift / Elevator
Non-smoking throughout

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

This property does not accommodate bachelor(ette) or similar parties. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

10
Exceptional3 verified reviews
AI Summary

Guests highly rate the great location and frequently praise the spacious apartment.

Categories

Cleanliness10.0
Service10.0
Location10.0
Room Quality10.0
Amenities10.0
Value for Money10.0
Food and Beverage10.0
Overall Experience10.0

Select topics to read reviews

C
Colette auAU
Verified booking
extended_group
Standard Room
Stayed in Jan 21, 2026

"Lovely apartment, very close to everything!"

8.0

Great location, spacious apartment, clean, good wi-fi and Netflix. Comfortable beds. Quiet building, close to a bus stop.

I experienced some difficulties in the apartment, one of which was an emergency situation. Our telephones were not always able to connect to the local Norway number, which caused distress. Booking.com messages via the app were answered, but not always satisfactorily. During an emergency situation when a very large heavy window would not close, I contacted both the property managers, and Booking.com directly for assistance. After a number of requests for emergency help via the messaging app, I finally got through to the property managers on the phone. Up until that time they did not seem to comprehend the urgency of the situation. Once I explained the situation to them on the phone, they did send staff to help within a reasonable timeframe to temporarily fix the window, to ensure our safety and heating within the apartment. The problem happened at night around 8-9pm. Early next morning at 8am, the professional staff came and fixed the window. I believe the apartment lacked some essential items - no hand towels, only 1 tea towel (dishwasher available but not working - this was reported and fixed). No microwave or toaster. No large spoons for cereal or soup (only tea spoons). Only 1 cereal bowl. These things could be easily remedied. No instructions were available to explain how the heating worked. We needed to turn some areas down, as too hot, but again had to send several messages before getting the correct information on how to turn down the heating. With temperatures of -11C you don't want to make any mistakes! Instructions on how to change the lighting from very dim to bright, would have helped.

Helpful?
F
florencefrFR
Verified booking
extended_group
Standard Room
Stayed in Jan 5, 2026

"Good"

6.0
Helpful?
R
RohaninIN
Verified booking
review category business travellers
Standard Room
Stayed in Dec 16, 2024

"Absolutely recommend staying here"

10.0

Excellent property. Very well maintained. All essential items provided. Clear check in instructions. No complaints.

Absolutely nothing to complain.

Helpful?