Ninh Binh Legend Hotel

gave me wrong room in the beginning. there is no place to sit in the lobby B.

Modern, beautiful hotel. Rooms were very spacious. Staff were friendly and helpful, recommending restaurants and organising taxis for us. 3 pools to choose from including a rooftop infinity pool. Breakfast was amazing.

Nice hotel, pool, breakfast and big room. More a 4 then 5 star. Area directly around is not (yet) interesting, but it is under development. We were by car so no issue for us. Also some tourbusses stopped by here.

Without knowing, they went into our room to fix an AC. For me it is unheard of to have people access a room that you gave to a guest, without first asking/checking

People helped us a lot with all reservation and transportation amazing human beings

Very good buffet with excellent selection of delicious fresh food. Location was excellent worked well. Staff attentive and catered for our needs.

You are doing an excellent job. Keep it up. Well done.

We traveled to Ninh Binh only to see Trang An. This hotel is very close to Trang An. It only takes about 12 minutes to reach the location and about 5 minutes to the Hoa Lu old town. Located in the villa area so it's rather quiet.

Upon first impression, it's evident this hotel suffers from neglect, evident in the pervasive mold, damaged amenities, and overall lack of maintenance. Despite the gesture of a welcome cake, the incorrect room names on the welcome letters immediately set a tone of disorganization. On top, the bed and pillows are too hard and thick. Our dining experiences further compounded our disappointment. The all-day dining option showcased inattentive staff and a notable lack of care in service. The quality of the food, particularly the pizzas, left much to be desired. The odd texture of the pizza dough and the incorrect preparation of our order was frustrating. Breakfast, a hallmark of any reputable establishment, was another letdown. For a purported 5-star hotel, the absence of a coffee machine was surprising. The brewed coffee, left in a large container akin to tea, was not only cold but also excessively strong. The use of instant noodles in one of the dishes further underscored the lack of attention to detail and quality. Miscommunications persisted throughout our stay, exemplified by errors in food orders and careless service at the live station. Despite clear instructions, our requests were repeatedly mishandled, leading to frustration and inconvenience. Even the basic amenities, such as electricity, proved unreliable due to frequent power outages. The reliance on a generator during specific hours disrupted our comfort and added to the overall dissatisfaction. Given these numerous shortcomings, we had no choice but to cut our stay short and vow never to return to this establishment. The lack of care and attention to detail across all aspects of our experience left a lasting negative impression.

It’s good